KYC Analyst (UK)

Summary

Ontra provides AI-powered solutions for private markets and automates critical workflows across the fund lifecycle. The KYC Analyst will manage KYC requests, support customer onboarding, communicate with customers and counterparties, and help launch and grow Ontra’s new KYC services business in EMEA.

Responsibilities

• KYC Request Management: Complete KYC requests by answering questionnaires, providing necessary supporting documents, and effectively communicating with customers and their counterparties
• Customer Onboarding: Facilitate the onboarding process for new customers by gathering, organizing, and managing the required files and precedents
• KYC Service Launch: Play a key role in establishing Ontra's new KYC services business in EMEA, contributing to its successful launch and growth
• Customer Communication: Engage in customer interactions regularly, ensuring clear, efficient, and positive communication within a fast-paced environment

Skills

• • Experience: 2+ years of experience as a KYC professional or paralegal
• • Industry Experience: Prior KYC experience at a bank or a private equity fund
• • Customer Orientation: Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience
• • Attention to Detail: Skill in accurately completing a high volume of KYC requests, including document collection, questionnaire responses, and stakeholder coordination
• • Communication Skills: Maintains a high level of polish and responsiveness in external communications, representing the brand and commitment to service quality
• • Growth Potential: Relevant KYC or legal support experience with potential to grow into more strategic responsibilities
• Travel Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need

Qualifications

Must Haves

• • Experience: 2+ years of experience as a KYC professional or paralegal
• • Industry Experience: Prior KYC experience at a bank or a private equity fund
• • Customer Orientation: Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience
• • Attention to Detail: Skill in accurately completing a high volume of KYC requests, including document collection, questionnaire responses, and stakeholder coordination
• • Communication Skills: Maintains a high level of polish and responsiveness in external communications, representing the brand and commitment to service quality
• • Growth Potential: Relevant KYC or legal support experience with potential to grow into more strategic responsibilities
• Travel Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need

Benefits

• Remote-first working policy, with office hubs in NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions, varying by country
• Monthly phone and internet reimbursement
• Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program
• Various options for medical, dental, and vision insurance