Oracle Health CareAware Device Integration Integrated Technologies Consultant II

Summary

Oracle is a technology company providing healthcare, cloud, and enterprise solutions. The Integrated Technologies Consultant II will deliver onsite and remote implementation services for CareAware Device Integration products, including hardware, software, and clinical workflow consulting. The role will guide client deployments, provide technical training and support, troubleshoot integrations, and manage communication across implementation projects.

Responsibilities

• Perform onsite and remote implementation of CareAware Device Integration products
• Facilitate technical discovery and provide technical expertise based on the client specific environment
• Conduct technical training with appropriate client resources such as Clinica Informatics, IT, Lab Analysts, and Biomed, onsite or remotely
• Adhere and contribute to established processes, methodologies, best practices for technical implementation, and documentation
• Advise on Device Integration deployment strategies, including interdependencies and design impacts
• Engage in client support outside of standard business hours as needed
• Establish client relationships and maintain a high level of client satisfaction
• Manage effective client communication and planning across multi-product deployments
• Manage multiple work assignments to meet utilization targets
• Effectively maintain knowledge of CareAware Device Integration products and services
• Escalate issues to engineering and support management as appropriate
• Provide coached and guidance to internal stakeholders in areas of product experience
• Willing to travel up to 80% as needed
• Willing to work additional or irregular hours as needed and allowed by local regulations
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
• Perform other responsibilities as assigned

Skills

• Visa / work permit sponsorship is not available for this position
• Applicants are required to read, write, and speak the following languages: English
• At least 6 total years of combined higher education and related work experience implementing software products in healthcare/technology environments
• Bachelor's degree in Information Technology, Healthcare Business or Science, Computer Science, Computer Engineering, Biomedical Engineering, or a related field of study or relevant, equivalent work experience
• Experience with medical devices such as anesthesia carts, physiological monitors, ventilators, infusion pumps, and/or laboratory analyzers
• Understanding of clinical workflows in areas of healthcare facilities such as ED, ICU, Med Surg, Laboratory, and Perioperative units
• 1 year of technical troubleshooting and problem solving
• 1 year experience of Linux platform knowledge or other related technologies
• 1 year experience of SQL, relational databases, or other query-based languages
• 1 year experience with application of basic networking principles (DNS, TCP Connections)
• Knowledge or CareAware architecture
• Strong oral and written communication skills, including a high level of comfort interacting with internal and external stakeholders up to mid-level management
• Willing to travel up to 80% as needed
• Willing to work additional or irregular hours as needed and allowed by local regulations

Qualifications

Must Haves

• Visa / work permit sponsorship is not available for this position
• Applicants are required to read, write, and speak the following languages: English
• At least 6 total years of combined higher education and related work experience implementing software products in healthcare/technology environments
• Bachelor's degree in Information Technology, Healthcare Business or Science, Computer Science, Computer Engineering, Biomedical Engineering, or a related field of study or relevant, equivalent work experience

Nice to Haves

• Experience with medical devices such as anesthesia carts, physiological monitors, ventilators, infusion pumps, and/or laboratory analyzers
• Understanding of clinical workflows in areas of healthcare facilities such as ED, ICU, Med Surg, Laboratory, and Perioperative units
• 1 year of technical troubleshooting and problem solving
• 1 year experience of Linux platform knowledge or other related technologies
• 1 year experience of SQL, relational databases, or other query-based languages
• 1 year experience with application of basic networking principles (DNS, TCP Connections)
• Knowledge or CareAware architecture
• Strong oral and written communication skills, including a high level of comfort interacting with internal and external stakeholders up to mid-level management
• Willing to travel up to 80% as needed
• Willing to work additional or irregular hours as needed and allowed by local regulations

Benefits

• May be eligible for bonus and equity.
• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.
• Accrued Vacation is provided to all other employees eligible for vacation benefits.
• For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.
• Vacation accrual is prorated for employees working between 20 and 34 hours per week.
• 11 paid holidays
• 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance
• Volunteer programs