Associate, Process Improvement

Summary

Oscar Health is a health insurance company built around a technology platform and focused on serving its members. The Process Improvement Associate will lead cross-functional process improvement initiatives, manage projects, analyze operational data, document requirements and decisions, and develop strategies for change management and risk mitigation.

Responsibilities

• Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion
• Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
• Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
• Mentors team members and promotes colleagues' growth and professional development
• Compliance with all applicable laws and regulations
• Other duties as assigned

Skills

• A bachelor's degree or 3+ years commensurate experience
• 3+ years of work experience in operations, health insurance, data analysis, engineering and/or consulting
• 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
• 2+ years of experience with end to end project management
• 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
• 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints
• Bachelor's degree in Engineering, Business Administration, or other related field
• Lean Six Sigma Green Belt certification or higher

Qualifications

Must Haves

• A bachelor's degree or 3+ years commensurate experience
• 3+ years of work experience in operations, health insurance, data analysis, engineering and/or consulting
• 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
• 2+ years of experience with end to end project management
• 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
• 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints

Nice to Haves

• Bachelor's degree in Engineering, Business Administration, or other related field
• Lean Six Sigma Green Belt certification or higher

Benefits

• Fully remote position for candidates who reside in Dallas, Texas
• Annual performance bonuses
• Oscar's unlimited vacation program
• Medical benefits
• Dental benefits
• Vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life insurance
• Disability insurance
• Paid wellness time and reimbursements