OVA.Work
Posted 75 days agoVerified live 2d ago
ServiceNow Developer
Brief overview
Remote
UndergradOr in progress
3+ yrsMinimum
ServiceNow platform developmentJavaScriptGlide APIBusiness RulesClient ScriptsScript IncludesUI ActionsUI PoliciesFlow DesignerIntegrationHubWorkflow developmentServiceNow ITSM modulesREST APIsSOAP APIsWeb servicesSystem integrationsAccess Control Lists (ACLs)
About the company
OVA.Workova.work
OVA is the most advanced Automated, Intelligent, intuitive On-boarding platform for Staffing Firms of all sizes.
Job description
Summary
OVA.Work is seeking a skilled ServiceNow Developer to design, develop, configure, and maintain ServiceNow applications and workflows. The ideal candidate will collaborate with business stakeholders and technical teams to deliver scalable solutions that align with business requirements.
Responsibilities
- Design, develop, and customize ServiceNow applications and modules
- Configure workflows, Flow Designer, Business Rules, UI Policies, Client Scripts, and Script Includes
- Develop and maintain Service Catalog items, Record Producers, and Knowledge Management solutions
- Implement and support ITSM modules such as Incident, Problem, Change, Request, and CMDB
- Develop integrations with third-party applications using REST, SOAP, IntegrationHub, and MID Server
- Create and maintain reports, dashboards, and Performance Analytics
- Perform platform upgrades, enhancements, and production support
- Troubleshoot and resolve application issues while optimizing system performance
- Prepare technical documentation, unit test cases, and deployment documentation
- Collaborate with functional teams, administrators, and stakeholders throughout the project lifecycle
Skills
- Strong experience with ServiceNow platform development
- Proficiency in JavaScript, Glide API, Business Rules, Client Scripts, Script Includes, UI Actions, and UI Policies
- Experience with Flow Designer, IntegrationHub, and Workflow development
- Knowledge of ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB)
- Experience with REST/SOAP APIs, web services, and system integrations
- Understanding of ACLs, security, roles, and access control
- Experience with Service Catalog and Portal development
- Strong debugging, troubleshooting, and problem-solving skills
- Excellent communication and collaboration skills
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- 3–7 years of ServiceNow development experience
- Experience in at least one end-to-end ServiceNow implementation project
- Experience with one or more ServiceNow modules: ITSM, ITOM, ITBM/SPM, HR Service Delivery (HRSD), Customer Service Management (CSM), Governance, Risk, and Compliance (GRC), Security Operations (SecOps)
- Knowledge of ServiceNow App Engine
- Experience with Performance Analytics and Virtual Agent
- Familiarity with Agile/Scrum methodologies
- Understanding of DevOps and CI/CD practices for ServiceNow
- ServiceNow Certified System Administrator (CSA) certification is preferred
- ServiceNow Certified Application Developer (CAD) certification is highly preferred
Qualifications
Must Haves
- Strong experience with ServiceNow platform development
- Proficiency in JavaScript, Glide API, Business Rules, Client Scripts, Script Includes, UI Actions, and UI Policies
- Experience with Flow Designer, IntegrationHub, and Workflow development
- Knowledge of ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB)
- Experience with REST/SOAP APIs, web services, and system integrations
- Understanding of ACLs, security, roles, and access control
- Experience with Service Catalog and Portal development
- Strong debugging, troubleshooting, and problem-solving skills
- Excellent communication and collaboration skills
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- 3–7 years of ServiceNow development experience
- Experience in at least one end-to-end ServiceNow implementation project
Nice to Haves
- Experience with one or more ServiceNow modules: ITSM, ITOM, ITBM/SPM, HR Service Delivery (HRSD), Customer Service Management (CSM), Governance, Risk, and Compliance (GRC), Security Operations (SecOps)
- Knowledge of ServiceNow App Engine
- Experience with Performance Analytics and Virtual Agent
- Familiarity with Agile/Scrum methodologies
- Understanding of DevOps and CI/CD practices for ServiceNow
- ServiceNow Certified System Administrator (CSA) certification is preferred
- ServiceNow Certified Application Developer (CAD) certification is highly preferred
