Account Manager Microbiology - Victoria/Tasmania

Summary

Oxoid Remel Microbiology, acquired from Thermo Fisher Scientific, provides microbiology products and services supporting disease diagnosis, food and beverage safety, and pharmaceutical manufacturing integrity. The Account Manager will manage the Victoria and Tasmania territory, execute sales strategies, promote microbiology solutions, develop customer relationships, maintain the sales pipeline, and collaborate cross-functionally to grow the business.

Responsibilities

• Achieve or exceed monthly, quarterly, and annual sales targets (AOP) with alignment of organisation margin objectives
• Develop, implement, and regularly update strategic territory and account plans
• Maintain existing business while identifying and developing new accounts and market segments
• Provide accurate sales forecasting, demand tracking, and opportunity funnel management
• Promote the Microbiology portfolio, including prepared and dehydrated media, pathogen detection kits, PCR instrumentation, AST products, and related solutions
• Develop a strong technical understanding of customer applications, regulatory environments, and workflow requirements
• Conduct product demonstrations, seminars, and customer training activities
• Collaborate with the Strategic Partnerships, Customer Care, Technical Support and Service teams to grow the business, resolve customer issues and ensure high customer satisfaction
• Participate in internal product training and relevant industry scientific meetings and conferences
• Gather and report market trends, competitor activity, and customer feedback (including win/loss insights)
• Support Product Management with inventory planning, forecasting, and go-to-market initiatives
• Work cross-functionally to support a whole-of-business sales approach
• Maintain accurate and timely records of customer interactions, opportunities, and forecasts within the CRM system (updated weekly)
• Ensure forecast accuracy within agreed tolerances
• Adhere to Environmental Health & Safety (EHS) policies and contribute to a safe working environment

Skills

• Bachelor's degree in Microbiology or a related discipline (essential)
• 2–5 years' experience in microbiology sales, product support, or laboratory-based microbiology (industrial, consulting, or research)
• Strong commercial acumen with proven sales process execution
• Excellent communication, presentation, and interpersonal skills
• Ability to work autonomously, manage time effectively, and prioritise results
• Strategic thinker with the ability to translate strategy into execution
• High attention to detail, strong CRM and Microsoft Office proficiency
• Customer-focused, solution-oriented, and driven by results
• Valid driver's licence
• Postgraduate qualifications (Master's or PhD) are advantageous
• Demonstrated sales success within life sciences or microbiology markets preferred

Qualifications

Must Haves

• Bachelor's degree in Microbiology or a related discipline (essential)
• 2–5 years' experience in microbiology sales, product support, or laboratory-based microbiology (industrial, consulting, or research)
• Strong commercial acumen with proven sales process execution
• Excellent communication, presentation, and interpersonal skills
• Ability to work autonomously, manage time effectively, and prioritise results
• Strategic thinker with the ability to translate strategy into execution
• High attention to detail, strong CRM and Microsoft Office proficiency
• Customer-focused, solution-oriented, and driven by results
• Valid driver's licence

Nice to Haves

• Postgraduate qualifications (Master's or PhD) are advantageous
• Demonstrated sales success within life sciences or microbiology markets preferred