BSA/AML Program Analyst

Summary

Pathward is a financial empowerment company focused on expanding financial inclusion through responsible financial products and services. The BSA/AML Program Analyst supports BSA/AML initiatives through requirements gathering, project coordination, intake and prioritization, reporting, planning, roadmap reviews, and delivery tracking. The role also develops dashboards and provides visibility into project status, risks, dependencies, testing activities, and deliverables.

Responsibilities

• Maintain and manage an Azure DevOps (ADO) board to track project status, deliverables, dependencies, risks, testing activities, and overall progress
• Partner with business and technology teams to gather requirements, document processes, translate business needs into actionable work items, and support project delivery
• Assist in managing intake and prioritization activities, partnering with stakeholders to assess business needs, define scope, identify dependencies, and align work with program priorities and delivery timelines
• Coordinate project activities across multiple teams, including timelines, milestones, dependencies, risks, issues, estimates, and testing efforts
• Facilitate quarterly planning sessions and roadmap reviews to align priorities, identify dependencies, support capacity planning, and forecast delivery timelines
• Develop and maintain project reporting, dashboards, and management updates, leveraging reporting tools to provide leadership visibility into progress, risks, dependencies, milestones, testing status, and key performance indicators
• Support continuous improvement and program execution by enhancing processes, reporting, communication, and delivery effectiveness

Skills

• Business Analyst experience, including requirements gathering, process documentation, and stakeholder management
• Experience managing a cross-functional intake and prioritization process
• Experience coordinating cross-functional projects or programs
• Hands-on experience with Azure DevOps (ADO) and project tracking tools
• Experience with Power BI, reporting, and dashboard development
• Experience facilitating quarterly planning and roadmap review discussions
• Experience with executive reporting, forecasting, and capacity planning
• Strong communication, organization, analytical, and problem-solving skills
• Experience with Jira or similar project management platforms
• Experience in financial services, banking, fintech, or other regulated environments
• Familiarity with BSA/AML programs and processes

Qualifications

Must Haves

• Business Analyst experience, including requirements gathering, process documentation, and stakeholder management
• Experience managing a cross-functional intake and prioritization process
• Experience coordinating cross-functional projects or programs
• Hands-on experience with Azure DevOps (ADO) and project tracking tools
• Experience with Power BI, reporting, and dashboard development
• Experience facilitating quarterly planning and roadmap review discussions
• Experience with executive reporting, forecasting, and capacity planning
• Strong communication, organization, analytical, and problem-solving skills

Nice to Haves

• Experience with Jira or similar project management platforms
• Experience in financial services, banking, fintech, or other regulated environments
• Familiarity with BSA/AML programs and processes

Benefits

• Annual performance-based incentive opportunity
• Health insurance
• 401(k) retirement benefits
• Life insurance
• Disability benefits
• Paid time off