Application Analyst (Associate/Mid/Senior)

Summary

Penn Medicine is dedicated to providing high-quality patient care, conducting innovative research, and educating future leaders in medicine. They are seeking an Application Analyst at various levels to enhance, support, and maintain applications within the UPHS health system, ensuring system changes follow established procedures and providing education on system functionality.

Responsibilities

• Develops a thorough understanding of UPHS applications
• Interprets and analyzes complex workflow/system requirements in order to design, configure, test and implement application solutions
• Defines system requirements, and develops logical data models using best practices for build and configuration, maintenance and data integrity
• Creates and maintains all documentation for assigned applications in order to establish standards for configuration and enhancements within the application
• Develops, and executes test plans that are comprehensive and inclusive of application functionality changes and/or enhancements to ensure successful outcomes
• Participates in system upgrades and scheduled vendor releases as requested to enhance the application and meet project objectives
• Develops departmental standards regarding change control to ensure accurate data tracking and monitors change process by maintaining current protocols and reporting any problems to appropriate personnel
• Provides ongoing support and maintenance as assigned
• Consults with the key client stakeholders and cross-functional team members to gather and interpret documented build requirements for implementation projects
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization
• Works independently on complex projects completing within the designated timeframe and under minimal guidance
• Delivers customer service to IS clients seamlessly across system boundaries
• Ensures safety, confidentiality & security of employee and Patient data
• Assists/Trains internal team members, physicians, clinical and practice staff in the utilization of functionality within the application
• Promptly identifies, documents, and resolves problems with system functionality
• Coordinates and adheres to strict implementation project schedules, and handle multiple assignments
• Communicates clearly problems, issues and potential solutions to team members, clients and organizational administration
• Researches and analyze new functionality, and releases within the EMR to enhance practice productivity and operational processes

Skills

• H.S Diploma/GED and related IT experience, preferably in healthcare
• Bachelors Degree in Information Technology or a related field (individuals with other majors may be considered with internship or other IT related experience)
• H.S Diploma/GED and 5+ years Related experience
• 3+ years experience in healthcare IT
• H.S Diploma/GED and 7+ years relevant experience
• 5+ Years Healthcare IT experience
• Bachelor's degree and 3+ years relevant experience
• 0-1 Years Healthcare IT experience
• Epic experience - specifically certs/proficiency in Research/Ambulatory/In-Patient
• Bachelor's degree and 3+ years related experience
• Vendor Certification

Qualifications

Must Haves

• H.S Diploma/GED and related IT experience, preferably in healthcare
• Bachelors Degree in Information Technology or a related field (individuals with other majors may be considered with internship or other IT related experience)
• H.S Diploma/GED and 5+ years Related experience
• 3+ years experience in healthcare IT
• H.S Diploma/GED and 7+ years relevant experience
• 5+ Years Healthcare IT experience
• Bachelor's degree and 3+ years relevant experience
• 0-1 Years Healthcare IT experience

Nice to Haves

• Epic experience - specifically certs/proficiency in Research/Ambulatory/In-Patient
• Bachelor's degree and 3+ years related experience
• Vendor Certification

Benefits

• Our employee benefits programs help our employees get healthy and stay healthy.
• We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.