Technical Analyst (Associate/Mid and Senior)

Summary

Penn Medicine is dedicated to providing the highest level of care to patients while conducting innovative research and educating future leaders in medicine. The Technical Analyst role involves creating and delivering technical solutions to address business problems, with responsibilities varying based on the level of experience.

Responsibilities

• Works with key clients to understand project requirements and communicate implementation methodology
• Consults with senior team members to ensure that system functionality meets clinical and business requirements of Integration and UPHS organization
• Follows established documentation and project status procedures
• Assists in the monitoring of projects and maintains open communication with manager
• Develops new Interfaces according to specification
• Follows established documentation and change control procedures related to user requests, system design and development, modifications, testing, and on-going production support
• Provides on-call and production support as necessary
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization
• Responsible for daily monitoring, maintaining a high degree of performance, coordinating system behaviors, using existing and creating new tools for managing multiple environments
• Maintains, creates, and monitors databases
• Utilizes industry standard processes to generate specifications for implementation and for specification review process
• Identifies problem definitions and make recommendations regarding refinements and decisions, throughout the product life cycle
• Attends planning and status meetings with key client personnel to understand project requirements and communicate our implementation methodology to the client
• Ensures information system functionality meets all clinical and business requirements of Integration and UPHS organization
• Participates in disaster recovery planning, testing and be available off hours for production support
• Ensures system integrity of the application is the primary responsibility of the administrator
• Assists in the education and training of new hires and other team members and be available as a resource for the team
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization
• Responsible for daily monitoring, maintaining a high degree of performance, coordinating system behaviors, using existing and creating new tools for managing multiple environments
• Maintains, creates, and monitors databases
• Creates and implements project plans and routinely communicates status of work
• Ensures system integrity of the application
• Assists in the education and training of new hires and other team members and be available as a resource for the team
• Identifies problem definitions and make recommendations regarding refinements and decisions throughout the product life cycle
• Participates in disaster recovery planning, testing and be available off hours for production support
• Attends planning and status meetings with key client personnel to understand project requirements and communicate our implementation methodology to the client
• Ensures information system functionality meets all clinical and business requirements of Integration and UPHS organization
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties assigned to support the unit, department, entity, and health system organization

Skills

• H.S Diploma and 1+ years of experience in Information Technology setting
• H.S Diploma and 5+ years IT experience
• Bachelor's Degree and 2+ years IT experience
• H.S Diploma and 7+ years IT experience
• 5+ Healthcare IT experience
• Bachelor's Degree and 3+ years IT experience
• Bachelor's Degree and Healthcare IT experience
• Healthcare IT experience
• 0-1 years healthcare IT experience

Qualifications

Must Haves

• H.S Diploma and 1+ years of experience in Information Technology setting
• H.S Diploma and 5+ years IT experience
• Bachelor's Degree and 2+ years IT experience
• H.S Diploma and 7+ years IT experience
• 5+ Healthcare IT experience
• Bachelor's Degree and 3+ years IT experience

Nice to Haves

• Bachelor's Degree and Healthcare IT experience
• Healthcare IT experience
• 0-1 years healthcare IT experience

Benefits

• Our employee benefits programs help our employees get healthy and stay healthy.
• We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.