Manager of Subscription Management

Summary

Perch Energy is a mission-driven company expanding access to clean and affordable energy through community solar. The Manager of Subscription Management supports utility partnerships, subscription sizing, customer enrollment, project fill maintenance, compliance, and revenue recognition across multiple states and utility programs.

Responsibilities

• Adhere to program, contract and internal policies for subscription sizing and allocation management, with a primary focus on timely utility submissions and compliance in Illinois, Virginia and Massachusetts
• Run routine analysis on credits produced, allocated, utilized and banked
• Monitor project fill rates for assigned markets, and collaborate cross functionally to maintain optimal fill rates
• Leverage desktop tools, utility forms, and our proprietary software tools to ensure edge cases and time sensitive requests from Developers and the Account Management team are processed in a timely manner
• Collaborate with a global team to ensure timely delivery of contractual requirements
• Perform QA/QC on new tools, existing reports and automation efforts
• Build relationships with utility representatives to maintain active community solar subscriptions and ensure accurate bill crediting
• Maintain knowledge base, ensuring critical information is kept up to date including: Solar project system information; Schedules for customer enrollment submissions; Deadlines for mission critical projects
• Complete compliance requirements and ensure timely submission for assigned markets
• Drive timely revenue recognition by working closely with the Manager of Bank Management to ensure credits banked at the host and customer account levels are redistributed
• Ensure all cases are resolved within our company’s defined SLAs
• Become a community solar subject matter expert and contribute to maintaining our knowledgebase of utility-specific operating procedures and regulations

Skills

• Bachelors Degree in Business, Finance, Accounting, Math, Science, Environmental Studies, Data Analytics or a related field
• 2 years' experience in an energy-related role; Community Solar or Renewable Energy preferred
• Strong attention to detail and time management skills
• Proven track record of strong cross team collaboration
• Strong verbal, written, and analytics skills, rigorous attention to detail is a must
• Ability to problem solve, find creative solutions, troubleshoot and build out best practices
• Be flexible and excited to work in a fast-paced environment with evolving needs
• Above average MS Excel experience preferred

Qualifications

Must Haves

• Bachelors Degree in Business, Finance, Accounting, Math, Science, Environmental Studies, Data Analytics or a related field
• 2 years' experience in an energy-related role; Community Solar or Renewable Energy preferred
• Strong attention to detail and time management skills
• Proven track record of strong cross team collaboration
• Strong verbal, written, and analytics skills, rigorous attention to detail is a must
• Ability to problem solve, find creative solutions, troubleshoot and build out best practices
• Be flexible and excited to work in a fast-paced environment with evolving needs

Nice to Haves

• Above average MS Excel experience preferred

Benefits

• A remote-first culture – work where you’re most productive and comfortable
• Flexible paid time off – take time to recharge when you need it, no explanations required
• 13 company holidays and Summer Fridays – built-in long weekends and early logoffs to soak up the sunshine
• 16 weeks of paid parental leave – time to focus on your growing family without missing a beat
• 80–95% company-paid medical, dental, and vision coverage – we've got you (and your loved ones) covered