Account Manager USA

Summary

Phished is a rapidly growing tech scale-up that helps organizations improve their cybersecurity through a unique, fully automated training platform. As an Account Manager, you will be the essential link between Phished and our clients in the USA, managing and growing existing accounts while identifying and leveraging new opportunities.

Responsibilities

• Achieve Annual and Quarterly Recurring Revenue (ARR) Targets: Approach these goals with consistency and predictability
• Provide Strategic Advice to Existing Clients: Focus on solution selling, maximizing upsell opportunities, and promoting new products
• Ensure Accurate Reporting and Pipeline Forecasting: Deliver precise updates to maintain clarity and success
• Develop Detailed Account Management Reports: Share these with stakeholders to inform decision-making
• Organize Recurring Meetings: Maintain excellent follow-up on projects, accounts, and premium clients
• Gather and Share Market Insights: Identify trends, customer needs, and competitive activities to continually refine our approach

Skills

• Previous experience in account management, customer success, or direct sales of complex B2B solutions
• Exceptional verbal and written communication skills in English
• Solution-oriented, proactive, and adept at building trust quickly
• A team player who works well across departments (sales, legal, customer success, etc.)
• Resilient under pressure, with the ability to prioritize effectively
• SaaS experience is a plus

Qualifications

Must Haves

• Previous experience in account management, customer success, or direct sales of complex B2B solutions
• Exceptional verbal and written communication skills in English
• Solution-oriented, proactive, and adept at building trust quickly
• A team player who works well across departments (sales, legal, customer success, etc.)
• Resilient under pressure, with the ability to prioritize effectively

Nice to Haves

• SaaS experience is a plus

Benefits

• On top of a competitive salary, you’ll receive commissions
• Flex Income Plan
• Range of extra benefits
• Flexible hours
• Fully Remote