Applications Engineer - North Central US and Canada

Summary

Planar is hiring an Applications Engineer to support customers and sales teams with display solution development and implementation. The role provides pre- and post-sale technical support, leads discussions with consultants, architects, designers, and customers, conducts training and demonstrations, supports installations, and communicates technical feedback to Product Management and Engineering.

Responsibilities

• Conduct product trainings and presentations, and provide technical qualification of sales opportunities for Sales
• Provide pre and post-sale integration and application development support to new and existing customer base
• Partner with Customer Service as necessary to resolve post-sale technical issues
• Partner with Sales to initiate technical discussions with current and prospective customers
• Make presentations and perform product demonstrations for the customer’s decision-makers and influencers.  Assist the Sales team on sales calls
• Advocate customer needs to the Product Management team
• Create technical documents and drawings in support of sales process
• Assist Sales with proposal creation and technical order review
• Provide on-site support to Planar partners and customers to perform training and installation as required
• Prepare and coordinate hardware and software applications for use in both short- and long-term customer demonstrations
• Have a valid driver’s license and automobile insurance coverage
• Provide technical feedback on enhancements and changes to existing and development products
• Advise management on issues arising from product development problems identified through communications with the customer
• Support marketing activities including trade shows, technical articles, as required
• Support engineering activities including, but not limited to, product roll-outs and technical publication review in support of business objectives
• Assist Sales team to support Planar customers in the effort of customer support, product sustaining engineering and RMA process

Skills

• Have a valid driver's license and automobile insurance coverage
• Some higher education or vocational training
• 2+ years in a technical sales role
• A/V product knowledge
• Excellent interpersonal skills
• Strong negotiation and selling ability
• Mental ability to conduct on-going interpersonal interactions, analyze and solve problems essential
• Ability to actively participate in team development and team-oriented processes
• Physical ability to use computer hardware/software required
• Valid driver's license and vehicle availability
• Valid US passport and ability to travel to Canada regularly
• Ability to read, write, and understand English
• Ability to maintain acceptable standards of conduct and professionalism
• Ability to handle stress
• Preferably in a technical field
• Preferably in a B2B technology company

Qualifications

Must Haves

• Have a valid driver's license and automobile insurance coverage
• Some higher education or vocational training
• 2+ years in a technical sales role
• A/V product knowledge
• Excellent interpersonal skills
• Strong negotiation and selling ability
• Mental ability to conduct on-going interpersonal interactions, analyze and solve problems essential
• Ability to actively participate in team development and team-oriented processes
• Physical ability to use computer hardware/software required
• Valid driver's license and vehicle availability
• Valid US passport and ability to travel to Canada regularly
• Ability to read, write, and understand English
• Ability to maintain acceptable standards of conduct and professionalism
• Ability to handle stress

Nice to Haves

• preferably in a technical field
• preferably in a B2B technology company

Benefits

• All benefits start on first day of employment!
• 75% employer-paid medical for employee. Family coverage also included.
• 100% employer paid dental, and vision for employee and dependents
• 100% employer paid long-term, short-term disability, and life insurance policy
• 401k Match, if you’re contributing 5% we match 4%. 100% vested immediately.
• 10 paid holidays
• Starting at 15 days paid PTO (inclusive of sick and vacation time) annually
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Remote work arrangement