Merchant Services Account Executive - Business Banking

Summary

PNC is a financial services company seeking a Merchant Services Account Executive - Business Banking to drive client relationships and sales in the Laredo/Brownsville/McAllen market. The role markets credit card systems and payment processing services, identifies solutions for business customers, responds to inquiries, manages sales statistics, and collaborates with internal sales channels and banking teams.

Responsibilities

• Markets credit card systems and support services for business customers. Attracts and retains client relationships to meet sales objectives
• Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services
• Responds to customer inquiries on internal products, services and credit card processing activities for the industry
• Manages, collects and reports on sales statistics
• Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market

Skills

• Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
• Associates
• Business Acumen
• Client Relationship Management
• Customer Experience Management
• Decision Making and Critical Thinking
• Effective Communications
• Prospecting
• Selling
• Tech Savvy
• Customer Focused
• Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
• Managing Risk
• Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
• Experience in Merchant Services/Payment Processing sales preferred
• Bilingual Spanish preferred but not required
• Business Banking
• Client Relationship Building
• Competitive Strategies
• Customer Inquiries
• Merchant Services
• Negotiation
• Operations Management
• Prospecting
• Sales
• Sales Operations
• Spanish Speaking - Preferred

Qualifications

Must Haves

• Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
• Associates
• Business Acumen
• Client Relationship Management
• Customer Experience Management
• Decision Making and Critical Thinking
• Effective Communications
• Prospecting
• Selling
• Tech Savvy
• Customer Focused
• Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
• Managing Risk
• Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework

Nice to Haves

• Experience in Merchant Services/Payment Processing sales preferred
• Bilingual Spanish preferred but not required
• Business Banking
• Client Relationship Building
• Competitive Strategies
• Customer Inquiries
• Merchant Services
• Negotiation
• Operations Management
• Prospecting
• Sales
• Sales Operations
• Spanish Speaking - Preferred

Benefits

• For eligible full-time employees: medical/prescription drug coverage with a Health Savings Account feature
• For eligible full-time employees: dental and vision options
• For eligible full-time employees: employee and spouse/child life insurance
• For eligible full-time employees: short- and long-term disability protection
• For eligible full-time employees: 401(k) with PNC match
• For eligible full-time employees: pension and stock purchase plans
• For eligible full-time employees: dependent care reimbursement account
• For eligible full-time employees: back-up child/elder care
• For eligible full-time employees: adoption, surrogacy, and doula reimbursement
• For eligible full-time employees: educational assistance, including select programs fully paid
• For eligible full-time employees: a robust wellness program with financial incentives
• Depending on eligibility: maternity and/or parental leave
• Depending on eligibility: up to 11 paid holidays each year
• Depending on eligibility: 9 occasional absence days each year, unless otherwise required by law
• Depending on eligibility: between 15 to 25 vacation days each year, depending on career level