Client Strategist

Summary

Postscript is an AI-powered SMS marketing platform trusted by Shopify brands. The Client Strategist manages end-to-end SMS strategy for a group of customers, creating branded content, advising merchants, analyzing performance, and developing revenue-generating campaigns.

Responsibilities

• Create compelling, innovative content for your customers in the form of SMS campaigns, automations and call to actions. Be consistent with their brand voice and vision while continually helping them improve their SMS programs
• Develop excellent advisory relationships with customers. Execute on best practices, strategize on new marketing strategies, and develop and run innovative, creative SMS marketing campaigns
• Actively track, analyze and iterate on customers’ results. Ensure they scale quickly and effectively on the Postscript platform
• Establish marketing best practices to ensure brands are on the leading front of SMS Marketing. Continually expand your expert-level knowledge of your customer’s marketing, technology and general business needs
• Continually maintain expert-level knowledge in our product, services, and of the ecommerce marketing domain. Be a go-to consultant for both internal and external stakeholders

Skills

• 3+ years proven experience in the direct-to-consumer space with strong knowledge of SMS, copywriting and best practices
• Hands on experience with A/B testing and persuasive copywriting
• Demonstrated experience in e-commerce and e-commerce marketing
• Passion for helping customers understand and execute ecommerce SMS strategy
• Experience in a customer-facing role managing operator relationships and liaising with decision-makers and senior stakeholders when required
• Skilled in streamlining workflows and managing complex processes
• Proven ability to multitask in a fast-paced environment, ensuring all deadlines are met
• Strong analytical skills, with a data-driven, metrics-oriented mindset
• Exceptional communicator, both verbal and written

Qualifications

Must Haves

• 3+ years proven experience in the direct-to-consumer space with strong knowledge of SMS, copywriting and best practices
• Hands on experience with A/B testing and persuasive copywriting
• Demonstrated experience in e-commerce and e-commerce marketing
• Passion for helping customers understand and execute ecommerce SMS strategy
• Experience in a customer-facing role managing operator relationships and liaising with decision-makers and senior stakeholders when required
• Skilled in streamlining workflows and managing complex processes
• Proven ability to multitask in a fast-paced environment, ensuring all deadlines are met
• Strong analytical skills, with a data-driven, metrics-oriented mindset
• Exceptional communicator, both verbal and written

Benefits

• Variable compensation
• Significant equity
• Plenty of room to directly impact the company and grow your career
• Work from home (or wherever)
• Flexible paid time off
• Health, dental, vision insurance