Business Operations Analyst

Summary

Pragma is building an operating system for game development, marketing, and live operations through products including FirstLook and Pragma Engine. The Business Operations Analyst will work cross-functionally with leadership on business operations, finance, reporting, growth initiatives, people operations, and project coordination.

Responsibilities

• Support business operations for FirstLook CRM, creators.gg, player.gg, and Pragma Engine, including people+payroll; processing invoices, billing, and payments; contract admin; procurement, fulfillment and rollouts; sales & marketing support
• Own & optimize workflows as needed
• Interface with the company’s accounting/finance/tax partner to contextualize transactions, ensuring they have documentation for their needs
• Support reporting for leadership, sales, marketing, and finance
• Support Board and meeting preparation
• Contribute to high priority growth initiatives alongside product, sales and marketing
• Own coordination and logistics of cross-team initiatives, events and various other projects
• Assist with the planning & execution of offsites and conferences for Sales/Marketing, Product & Engineering and Company
• Assist with People onboarding and offboarding
• Optimize workflows as needed

Skills

• Up to 3 years of experience is valued, but smarts + drive, hustle, and grind are a must
• If you can demonstrate that as a recent grad with some internship experience then this is a place where you will thrive
• Only candidates in North America will be considered
• This position is not eligible for visa sponsorship
• Self-starter with ability to work independently
• Ownership: forward-thinking, strong attention to detail, and follow through
• Highish GPA
• Extremely comfortable with quantitative reasoning
• Strong written, verbal and presentation skills
• AI-first user and comfort with agentic workflows
• Able to manage and maintain multiple projects and tasks
• Travel a few times a year for company offsites and industry events
• Extreme preference for candidates working on the west coast of the US (company hours are anchored to PST)
• Familiarity with accounting or FP&A a plus

Qualifications

Must Haves

• Up to 3 years of experience is valued, but smarts + drive, hustle, and grind are a must
• If you can demonstrate that as a recent grad with some internship experience then this is a place where you will thrive
• Only candidates in North America will be considered
• This position is not eligible for visa sponsorship
• Self-starter with ability to work independently
• Ownership: forward-thinking, strong attention to detail, and follow through
• Highish GPA
• Extremely comfortable with quantitative reasoning
• Strong written, verbal and presentation skills
• AI-first user and comfort with agentic workflows
• Able to manage and maintain multiple projects and tasks
• Travel a few times a year for company offsites and industry events

Nice to Haves

• Extreme preference for candidates working on the west coast of the US (company hours are anchored to PST)
• Familiarity with accounting or FP&A a plus

Benefits

• Equity
• A remote-first work environment with annual in-person meetups
• 100% medical, dental, vision
• 401(k) with company match
• Flexible vacation
• Parental and family care leaves
• Access to an incredible network in the gaming and technology industries