Market Manager

Summary

Priceline is a leading online travel company that focuses on making travel affordable and accessible. They are seeking a Market/Account Manager for hotels to maintain and grow hotel partnerships, optimize pricing, and enhance hotel bookings through data analysis and relationship management.

Responsibilities

• Build strong hotel supplier relationships and effectively communicate Priceline and Agoda’s value proposition to grow bookings, room nights and revenue in assigned portfolio
• Evaluate market trends, partner performance, and competitor landscape to ensure the competitiveness of Priceline and Agoda’s products
• Analyze data to identify business growth opportunities across assigned portfolio
• Conduct ongoing reviews of production with hotel accounts and present strategic recommendations to optimize Priceline and Agoda accommodation availability, content competitiveness and hotel performance, using a consultative approach
• Prioritize, plan and implement effectively to meet/exceed defined targets and goals
• Identify, prioritize, negotiate, contract and onboard non-participating hotels, ensuring favorable terms and conditions
• Research and troubleshoot pricing and availability competitiveness issues preventing hotels from optimizing booking performance
• Educate and train hotel partners on Priceline and Agoda systems, tools, programs and reporting
• Collaborate with internal partners to execute business initiatives and drive market strategy
• Prepare presentations and materials to present at both external and internal meetings
• Represent Priceline and Agoda in assigned market(s), participate in industry organizations and events, and establish relationships with key local influencers

Skills

• Bachelor's degree or equivalent, in any relevant field
• 4+ years professional experience in sales; travel industry experience preferred
• Demonstrated success acquiring & building long term customer relationships
• Strong sales negotiation skills and ability to creatively “think on the fly” when negotiating with hotel partners
• Excellent interpersonal skills and ability to influence external and internal stakeholders
• Hungry, determined, motivated, solution-oriented, and results-focused
• A great teammate with demonstrated leadership skills, a professional “get it done” attitude, and strong work ethic
• Ability to multitask effectively, change gears quickly, and thrive in a dynamic, fast-paced environment
• Strong critical thinking, data analysis and data visualization skills
• Possesses self-awareness, a sense of curiosity and a growth mindset
• Comfortable in two-way feedback culture and challenging the status quo
• Flexibility to travel up to 30% for partner/market visits and team meetings
• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust
• Unquestionable integrity and ethics is essential
• Travel industry experience preferred

Qualifications

Must Haves

• Bachelor's degree or equivalent, in any relevant field
• 4+ years professional experience in sales; travel industry experience preferred
• Demonstrated success acquiring & building long term customer relationships
• Strong sales negotiation skills and ability to creatively “think on the fly” when negotiating with hotel partners
• Excellent interpersonal skills and ability to influence external and internal stakeholders
• Hungry, determined, motivated, solution-oriented, and results-focused
• A great teammate with demonstrated leadership skills, a professional “get it done” attitude, and strong work ethic
• Ability to multitask effectively, change gears quickly, and thrive in a dynamic, fast-paced environment
• Strong critical thinking, data analysis and data visualization skills
• Possesses self-awareness, a sense of curiosity and a growth mindset
• Comfortable in two-way feedback culture and challenging the status quo
• Flexibility to travel up to 30% for partner/market visits and team meetings
• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust
• Unquestionable integrity and ethics is essential

Nice to Haves

• Travel industry experience preferred

Benefits

• Health & wellness coverage including medical, dental, vision, and mental health resources
• Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days
• Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)
• Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts
• Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits
• Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits
• A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together