UX/QA Engineer

Summary

Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups and health systems. They are seeking a UX/QA Engineer who will ensure the quality and usability of their digital products, collaborating closely with product owners and engineers to maintain high standards in user experience.

Responsibilities

• UX/UI Verification & Design QA: Validate user interfaces, responsive layouts, style guide compliance, and interactive components against design mockups and usability standards to catch drift before production
• End-to-End Functional Testing: Develop and execute comprehensive test plans, test cases, and test scripts covering usability, functional, compatibility, and performance testing for web and mobile interfaces
• Journey Validation: Deeply test complex patient and provider journeys across our integrated ecosystem, ensuring workflows involving web applications, mobile applications, and outbound messaging (email, sms, push) are flawless
• Root Cause Analysis: Review logs, browser consoles, network tabs, and error tracking tools (e.g., Bugsnag) to pinpoint whether a defect is a UI rendering flaw, an API integration error, or a functional regression
• AI-Augmented QA Testing: Utilize AI testing assistants and automated tools to draft test plans, accelerate automated UI regression scripting (e.g., Playwright, Cypress, or Selenium), and optimize test coverage
• Defect Lifecycle Management: Identify, document, and track visual and functional defects in Jira with reproducible steps, screen recordings, and technical context for engineering teams
• Agile Collaboration: Participate in all Agile ceremonies (sprint planning, daily stand-ups, reviews, retrospectives) to advocate fiercely for both software quality and user experience

Skills

• 3+ years of relevant experience in software quality assurance, software engineering, or user experience testing
• Strong UX/UI Sensitivity: Proven track record of verifying web and mobile application interfaces against high-fidelity designs, with an eye for layout, typography, responsiveness, and accessibility (WCAG)
• Digital Product Exposure: Experience testing interactive, consumer-facing web apps, mobile apps (iOS & Android), or integrated communication workflows (SMS, email, push notifications)
• Modern Testing Ecosystems: Practical experience using cross-browser testing suites, mobile device simulators, and frontend debugging tools (Chrome DevTools)
• AI Developer/QA Tooling: Experience incorporating AI tools into your daily workflow to increase test generation speed and script efficiency
• Agile SDLC: Solid understanding of software development life cycles and experience operating within fast-paced Agile methodologies
• Familiarity with test automation frameworks tailored for UI/UX validation (e.g., Cypress, Playwright, Appium)
• Direct experience working with Figma or similar digital product design tools
• Experience testing workflows embedded inside EHR systems (specifically athenaOne)
• Basic knowledge of HTML/CSS/JS to help diagnose frontend failures

Qualifications

Must Haves

• 3+ years of relevant experience in software quality assurance, software engineering, or user experience testing
• Strong UX/UI Sensitivity: Proven track record of verifying web and mobile application interfaces against high-fidelity designs, with an eye for layout, typography, responsiveness, and accessibility (WCAG)
• Digital Product Exposure: Experience testing interactive, consumer-facing web apps, mobile apps (iOS & Android), or integrated communication workflows (SMS, email, push notifications)
• Modern Testing Ecosystems: Practical experience using cross-browser testing suites, mobile device simulators, and frontend debugging tools (Chrome DevTools)
• AI Developer/QA Tooling: Experience incorporating AI tools into your daily workflow to increase test generation speed and script efficiency
• Agile SDLC: Solid understanding of software development life cycles and experience operating within fast-paced Agile methodologies

Nice to Haves

• Familiarity with test automation frameworks tailored for UI/UX validation (e.g., Cypress, Playwright, Appium)
• Direct experience working with Figma or similar digital product design tools
• Experience testing workflows embedded inside EHR systems (specifically athenaOne)
• Basic knowledge of HTML/CSS/JS to help diagnose frontend failures

Benefits

• Bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs)
• Annual bonus targeted at 15%
• Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.