GTM Product Operations Specialist II

Summary

Project Management Institute (PMI) is seeking a GTM Product Operations Specialist II to support the operational execution of product launches, updates, and lifecycle workflows. The role coordinates deliverables and approvals, prepares operational documentation and enablement materials, maintains trackers and dashboards, and supports cross-functional readiness across PMI’s product portfolio.

Responsibilities

• Execute assigned GTM tasks across launches, updates, and product lifecycle workflows
• Maintain timelines, trackers, and dependency logs; escalate risks as needed
• Ensure deliverables follow established templates and standards
• Support launch readiness checkpoints by preparing materials and summaries
• Write concise, structured operational documentation, including:
• Release notes
• Product update summaries
• Internal FAQs
• Readiness checklists
• Basic product descriptions aligned to approved messaging
• Ensure accuracy, clarity, and alignment with the messaging hierarchy prepared by the GTM Strategy team
• Maintain up-to-date documentation libraries and version control
• Coordinate with Brand, Product, CX, and Regional Marketing to gather required inputs
• Manage asset trafficking, routing materials through review and approval cycles
• Support meeting preparation, including agendas, notes, decisions, and action items
• Prepare internal enablement materials and documentation for downstream teams
• Assist with distributing updates, training materials, or communications
• Ensure relevant stakeholders understand changes, timelines, and deliverables
• Update dashboards, GTM trackers, and reporting tools
• Maintain accurate records of tasks, progress, and status updates
• Support process improvements by capturing bottlenecks or inefficiencies

Skills

• 3+ years of experience in product marketing, marketing operations, PMO, or related roles
• Writing: Skilled at concise, structured operational copy (not strategic content)
• Organization: Highly detail-oriented with strong task and time management
• Project Coordination: Ability to manage multiple deliverables and follow structured workflows
• Communication: Clear, consistent communicator; strong listening and documentation skills
• Tool Proficiency: Comfortable with project management tools, documentation systems, and collaboration platforms
• Process Discipline: Ability to follow templates, frameworks, and operational guidelines
• Cross-Functional Collaboration: Works well with Product, Brand, and Region teams
• Quality Orientation: Ensures accuracy, consistency, and adherence to standards
• Proficiency in the business language for PMI (English)
• Some travel, possibly up to 15%, conditions permitting. Requirements include ability to travel nationally and globally and may occur over weekends or holidays
• Bachelor's degree in Marketing, Communications, Business, or related field preferred
• Experience in documentation, project coordination, or workflow management is a plus
• Exposure to product marketing or GTM concepts helpful but not required

Qualifications

Must Haves

• 3+ years of experience in product marketing, marketing operations, PMO, or related roles
• Writing: Skilled at concise, structured operational copy (not strategic content)
• Organization: Highly detail-oriented with strong task and time management
• Project Coordination: Ability to manage multiple deliverables and follow structured workflows
• Communication: Clear, consistent communicator; strong listening and documentation skills
• Tool Proficiency: Comfortable with project management tools, documentation systems, and collaboration platforms
• Process Discipline: Ability to follow templates, frameworks, and operational guidelines
• Cross-Functional Collaboration: Works well with Product, Brand, and Region teams
• Quality Orientation: Ensures accuracy, consistency, and adherence to standards
• Proficiency in the business language for PMI (English)
• Some travel, possibly up to 15%, conditions permitting. Requirements include ability to travel nationally and globally and may occur over weekends or holidays

Nice to Haves

• Bachelor's degree in Marketing, Communications, Business, or related field preferred
• Experience in documentation, project coordination, or workflow management is a plus
• Exposure to product marketing or GTM concepts helpful but not required

Benefits

• Skill development opportunities, to help you grow now and into the future.
• Access to a global network, to enrich your professional experience.
• Flexible options to help balance work time and your time.
• Award and bonus opportunities.