ITSM Network Engineer I - WA

Summary

ProSidian Consulting is a Management and Operations Consulting Services Firm that focuses on providing value to clients through tailored solutions. They are seeking an ITSM Network Engineer I to support an engagement for an American scientific agency within the United States Department of Commerce, focusing on the conditions of the oceans, major waterways, and the atmosphere.

Responsibilities

• Provide technical support in the installation and maintenance of employer's or customer's Local Area Network (LAN)
• Assist in the evaluation of hardware and software, including peripheral, output, and telecommunications equipment
• Install network hardware and software, including network operating systems
• Monitor data communications to ensure that network is available to all users
• Troubleshoot and resolve routine problems
• Generally responsible for maintaining a simple network of 25 or fewer nodes, or for a section of a larger network
• Support project teams and program managers and provide daily execution assigned work functions
• Provide management support to collect, evaluate and test financial data for a number of recurring departmental processes and reviews
• Conduct periodic reconciliation reviews of external interfaces with various field offices in order to identify and correct data gaps, financial discrepancies and errors
• Work with a variety of IT systems to provide multi-functional Enterprise Services Staff Support Services on behalf of Enterprise Services
• Provide acquisition support for all bureaus with functional areas include skill sets in information technology, financial management, human resources, program management, economic analysis, executive support and administrative support

Skills

• BS/BA degree (or equivalent) plus 0 to 2 years of experience in related field
• Consecutive employment in a position with comparable responsibilities within the past five (5) years
• Must be able to use a computer to communicate via email
• Proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position
• Work products shall be thorough, accurate, appropriately documented, and comply with established criteria
• Ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined
• A bachelor's degree is required with at least three years work experience in maintenance and security of IT systems
• U.S. Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a 'Facility Access Authorization' (also referred to as an 'Employment Authorization') by the USG's designated Security Office

Qualifications

Must Haves

• BS/BA degree (or equivalent) plus 0 to 2 years of experience in related field
• Consecutive employment in a position with comparable responsibilities within the past five (5) years
• Must be able to use a computer to communicate via email
• Proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position
• Work products shall be thorough, accurate, appropriately documented, and comply with established criteria
• Ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined
• A bachelor's degree is required with at least three years work experience in maintenance and security of IT systems
• U.S. Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a 'Facility Access Authorization' (also referred to as an 'Employment Authorization') by the USG's designated Security Office

Benefits

• Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
• Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com‎) and Dental Plan (Ameritas - www.ameritas.com).
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed.
• Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks | Holidays - 10 Federal Government.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: https://ProSidian.CorporatePerks.com. This provides special discounts for eligible employees on products and services you buy on a daily basis.
• Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
• Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
• Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.
• Flexible Spending Account: Pending