Summary
PSI Services LLC is a global employer focused on helping people belong, grow, and thrive. The Enterprise and Transformation Solutions Consultant will lead discovery, solution definition, and planning for complex enterprise initiatives, including modernization, legacy migration, AI-enabled transformation, and compliance. The role will define requirements and future-state capabilities, evaluate solution options, support business cases, and guide initiatives through implementation and outcome validation.
Responsibilities
- Lead discovery through stakeholder interviews, workshops, capability analysis, and review of business, operational, and technical information
- Define current-state and future-state capabilities, workflows, system interactions, stakeholder impacts, constraints, risks, and dependencies
- Guide stakeholders through ambiguity by identifying decisions, evaluating alternatives, surfacing risks and dependencies, and building alignment on a recommended path forward
- Evaluate solutions across process change, existing capabilities, configuration, integration, product enhancement, new development, and third-party technology
- Partner with Solution Architects and technical teams to align business needs with scalable approaches that address data, integration, security, privacy, accessibility, and regulatory considerations
- Develop business and technical requirements and acceptance criteria, directly or in partnership with a Business Analyst, based on the needs of the initiative
- Support business cases and investment decisions through benefit definition, cost modeling, feasibility analysis, option comparison, and clear decision-ready recommendations
- Support PMO in prioritization, estimation, sequencing, implementation planning, and handoffs while maintaining solution continuity through delivery and outcome validation
- Identify organizational and operational change impacts, promote reuse of existing capabilities where appropriate, and help improve consistency across enterprise initiatives
Skills
- US Citizenship due to potential federal client engagements
- Ability to pass US Security Clearance if needed
- Bachelor's degree in Business Analysis, Business Administration, Computer Science, Information Systems, Engineering, or a related field; or equivalent education and experience
- 3+ years of relevant professional experience leading or supporting discovery, requirements development, solution planning, or delivery for complex enterprise, transformation, or modernization initiatives
- Proven experience transforming enterprise data solutions
- Strong analytical and problem-solving skills, including evaluating solution options, feasibility, costs, benefits, risks, and tradeoffs
- Creative problem-solving skills, with the ability to balance stakeholder needs, operational constraints, technical considerations, and business outcomes
- Ability to analyze end-to-end processes, capabilities, system interactions, stakeholder impacts, and dependencies and translate findings into practical recommendations
- Experience developing business and technical requirements, process models, decision materials, and implementation considerations
- Strong facilitation, communication, and presentation skills across executive, business, operational, product, architecture, and delivery audiences
- Demonstrated ability to influence without direct authority and align teams with differing priorities and constraints
- Working knowledge of software delivery lifecycles, quality assurance, Agile or hybrid delivery methods, and implementation planning
- Ability to collaborate with technical teams on integrations, APIs, identity and access, data flows, security, privacy, accessibility, and regulatory needs
- Ability to manage multiple initiatives and stakeholder groups while maintaining accuracy, traceability, and momentum
- PSI Dimensions experience
- Experience in assessment, certification, testing, education technology, regulated SaaS, or another complex technology-enabled industry
- Experience in enterprise transformation, management consulting, systems integration, product strategy, business architecture, solution consulting, or a related discipline
- Experience with platform modernization, enterprise integration, legacy migration, platform consolidation, or cross-program capability initiatives
- Familiarity with enterprise and solution architecture, integration design, data architecture, identity management, and cloud or SaaS platforms
- Experience evaluating emerging technologies, including AI-enabled capabilities, within enterprise constraints
- Experience facilitating executive discussions, constructively challenging assumptions, and contributing to roadmap, investment, or portfolio decisions
Qualifications
Must Haves
- US Citizenship due to potential federal client engagements
- Ability to pass US Security Clearance if needed
- Bachelor's degree in Business Analysis, Business Administration, Computer Science, Information Systems, Engineering, or a related field; or equivalent education and experience
- 3+ years of relevant professional experience leading or supporting discovery, requirements development, solution planning, or delivery for complex enterprise, transformation, or modernization initiatives
- Proven experience transforming enterprise data solutions
- Strong analytical and problem-solving skills, including evaluating solution options, feasibility, costs, benefits, risks, and tradeoffs
- Creative problem-solving skills, with the ability to balance stakeholder needs, operational constraints, technical considerations, and business outcomes
- Ability to analyze end-to-end processes, capabilities, system interactions, stakeholder impacts, and dependencies and translate findings into practical recommendations
- Experience developing business and technical requirements, process models, decision materials, and implementation considerations
- Strong facilitation, communication, and presentation skills across executive, business, operational, product, architecture, and delivery audiences
- Demonstrated ability to influence without direct authority and align teams with differing priorities and constraints
- Working knowledge of software delivery lifecycles, quality assurance, Agile or hybrid delivery methods, and implementation planning
- Ability to collaborate with technical teams on integrations, APIs, identity and access, data flows, security, privacy, accessibility, and regulatory needs
- Ability to manage multiple initiatives and stakeholder groups while maintaining accuracy, traceability, and momentum
Nice to Haves
- PSI Dimensions experience
- Experience in assessment, certification, testing, education technology, regulated SaaS, or another complex technology-enabled industry
- Experience in enterprise transformation, management consulting, systems integration, product strategy, business architecture, solution consulting, or a related discipline
- Experience with platform modernization, enterprise integration, legacy migration, platform consolidation, or cross-program capability initiatives
- Familiarity with enterprise and solution architecture, integration design, data architecture, identity management, and cloud or SaaS platforms
- Experience evaluating emerging technologies, including AI-enabled capabilities, within enterprise constraints
- Experience facilitating executive discussions, constructively challenging assumptions, and contributing to roadmap, investment, or portfolio decisions
Benefits
- 401(k), pension, or country-specific retirement plans with employer contributions
- Enhanced paid time off/annual leave policies
- Medical insurance tailored to your region
- US: Dental, vision, life, and short-term disability insurance
- Flexible Spending Accounts (US)
- Employee Assistance Program (EAP): Confidential support whenever you need it
- Work-Life Balance: We understand life happens outside of work, and we fully support flexibility
- Regular global wellness initiatives to help you stay healthy and inspired
- Tools and support to help you grow personally and professionally
- A Volunteer Day each year and opportunities to support our communities and industry