Business System Analyst

Summary

QualityWorks Consulting Group, LLC is seeking a mid-level Business System Analyst for a government client engagement. The role focuses on eliciting and analyzing requirements, business rules, workflows, and domain context from stakeholders, then maintaining validated documentation for developers, testers, and AI or automation components. The analyst will also coordinate stakeholders, identify and resolve gaps, and monitor changes within a controlled remote environment.

Responsibilities

• Collect and analyze domain-specific context for each system in scope, working directly with business stakeholders to capture requirements, business rules, and workflows
• Develop and maintain requirements, business-rule, and domain-context documentation that serves as a source of truth for downstream teams
• Coordinate with business stakeholders, developers, and the test team to confirm domain context is accurate, complete, and consistently understood across the delivery team
• Identify, document, and track gaps, assumptions, and open questions in the domain context, driving them to resolution with the appropriate stakeholder
• Monitor changes to domain context, requirements, and business rules over time, and communicate their impact to appropriate stakeholders
• Maintain clear visibility into context accuracy and completeness, flagging areas of low confidence before they become downstream defects
• Facilitate stakeholder meetings and working sessions to elicit domain knowledge, resolve ambiguities, and validate understanding
• Collaborate with technical leadership, program leadership, and stakeholders to support successful delivery of project objectives

Skills

• * Bachelor's degree in Business Administration, Information Systems, Information Technology, Computer Science, Business Analytics, or a related field — or equivalent practical experience
• * 3–5 years of experience as a business analyst, business systems analyst, or similar requirements-focused role on a software delivery team
• * Demonstrated experience eliciting requirements and domain knowledge directly from business stakeholders (interviews, workshops, document review) and translating it into structured, usable documentation
• * Experience working cross-functionally with both business stakeholders and technical teams (developers and QA), acting as the accuracy check between what the business needs and what's being built and tested
• * Strong written documentation skills — able to produce requirements/business-rule documentation clear enough for a developer or tester to work from without re-interviewing the business
• * Experience identifying gaps, ambiguities, or conflicting requirements and driving them to resolution rather than passing them downstream unresolved
• * Familiarity with Agile/Scrum delivery (backlog grooming, sprint reviews, acceptance criteria definition)
• * Ability to work independently within a remote and security-conscious engagement environment
• * Be based in the United States
• * Be legally authorized to work in the United States
• * IIBA certification (CBAP, CCBA, or ECBA) or PMI-PBA, reflecting formal training in business analysis practice
• * IIBA Agile Analysis Certification (AAC) or equivalent, given the Agile delivery context
• * Prior experience on a government-client or public-sector engagement, including familiarity with SOW/CDRL-style deliverable schedules and Government Furnished Information (GFI) handling
• * Experience preparing structured domain/requirements artifacts intended as input for AI or automation components (e.g., model training data, rules engines), not just traditional software requirements
• * Familiarity with requirements/traceability tooling (e.g., JIRA, Confluence, or a dedicated requirements management tool)
• * Experience building or maintaining a living knowledge base that multiple teams rely on as a source of truth

Qualifications

Must Haves

• * Bachelor's degree in Business Administration, Information Systems, Information Technology, Computer Science, Business Analytics, or a related field — or equivalent practical experience
• * 3–5 years of experience as a business analyst, business systems analyst, or similar requirements-focused role on a software delivery team
• * Demonstrated experience eliciting requirements and domain knowledge directly from business stakeholders (interviews, workshops, document review) and translating it into structured, usable documentation
• * Experience working cross-functionally with both business stakeholders and technical teams (developers and QA), acting as the accuracy check between what the business needs and what's being built and tested
• * Strong written documentation skills — able to produce requirements/business-rule documentation clear enough for a developer or tester to work from without re-interviewing the business
• * Experience identifying gaps, ambiguities, or conflicting requirements and driving them to resolution rather than passing them downstream unresolved
• * Familiarity with Agile/Scrum delivery (backlog grooming, sprint reviews, acceptance criteria definition)
• * Ability to work independently within a remote and security-conscious engagement environment
• * Be based in the United States
• * Be legally authorized to work in the United States

Nice to Haves

• * IIBA certification (CBAP, CCBA, or ECBA) or PMI-PBA, reflecting formal training in business analysis practice
• * IIBA Agile Analysis Certification (AAC) or equivalent, given the Agile delivery context
• * Prior experience on a government-client or public-sector engagement, including familiarity with SOW/CDRL-style deliverable schedules and Government Furnished Information (GFI) handling
• * Experience preparing structured domain/requirements artifacts intended as input for AI or automation components (e.g., model training data, rules engines), not just traditional software requirements
• * Familiarity with requirements/traceability tooling (e.g., JIRA, Confluence, or a dedicated requirements management tool)
• * Experience building or maintaining a living knowledge base that multiple teams rely on as a source of truth

Benefits

• Referral bonus in accordance with existing referral programme
• A collaborative team environment working alongside developers, QA, and program leadership on a government client engagement
• Remote work in the United States