Remote Business Analyst

Summary

Essmann specializes in custom cabinetry, millwork, and furniture for corporate, church, and private clients. The company is seeking a Remote Business Analyst to analyze business processes, identify improvements, translate operational needs into technology solutions, and support data-driven decision-making and project management.

Responsibilities

• Collaborating with stakeholders across various departments, including sales, design, and production, to gather, analyse, and document business requirements
• Evaluating existing business processes and workflows to identify inefficiencies and recommend optimised solutions
• Translating business requirements into clear functional specifications for system enhancements or new technology implementations
• Developing and maintaining detailed documentation, including process maps, user stories, and business cases
• Analysing data to generate insights and creating comprehensive reports for management to support strategic decision-making
• Acting as a key liaison between business stakeholders and technical teams to ensure solutions meet organisational needs
• Supporting project management activities by helping to define project scope, objectives, and deliverables

Skills

• Proven experience working as a Business Analyst or in a similar role
• Exceptional analytical, problem-solving, and critical thinking skills
• Strong proficiency in requirements gathering, process mapping, and business process modelling
• Excellent verbal and written communication skills, with the ability to engage effectively with stakeholders at all levels
• A self-starter with the discipline and ability to work productively in a remote setting
• Experience with data analysis and reporting tools
• Experience within the manufacturing, bespoke furniture, or construction industry is highly advantageous
• Familiarity with Enterprise Resource Planning (ERP) or Customer Relationship Management (CRM) systems is desirable

Qualifications

Must Haves

• Proven experience working as a Business Analyst or in a similar role
• Exceptional analytical, problem-solving, and critical thinking skills
• Strong proficiency in requirements gathering, process mapping, and business process modelling
• Excellent verbal and written communication skills, with the ability to engage effectively with stakeholders at all levels
• A self-starter with the discipline and ability to work productively in a remote setting
• Experience with data analysis and reporting tools

Nice to Haves

• Experience within the manufacturing, bespoke furniture, or construction industry is highly advantageous
• Familiarity with Enterprise Resource Planning (ERP) or Customer Relationship Management (CRM) systems is desirable

Benefits

• A competitive hourly rate.
• The flexibility and convenience of a fully remote working arrangement.
• The opportunity to make a significant impact within a growing company dedicated to quality and craftsmanship.
• A collaborative and supportive team environment.