Summary
Randstad Digital Americas is seeking a Healthcare Training & Quality Improvement Specialist. The role focuses on designing, delivering, and evaluating healthcare training programs, auditing staff performance, and supporting continuous improvement across policies, procedures, and workflows.
Responsibilities
- Conduct training needs analyses to identify operational skill gaps across healthcare and managed care departments
- Select, design, and implement effective training programs and instructional aids
- Evaluate training program effectiveness using cost-benefit and performance metrics
- Maintain accurate records of training activities, attendance, and employee development progress
- Audit work performed by staff, presenting audit findings and improvement strategies to management
- Assist in revising policies, standard operating procedures, and clinical/administrative workflows
Skills
- Requirements:
* Bachelor's degree in a related field or equivalent work experience.
* 2+ years of training experience, preferably within a managed care or healthcare environment.
* For Quality Improvement Focus: 2+ years of combined clinical and training experience in managed care or healthcare.
* Proven capability to analyze workflows, research external training solutions, and present analytical findings to leadership.
Skills- Trainer
- Coaching
Qualifications- Years of experience: 2 years
- Experience level: Experienced
Qualifications
Must Haves
- Requirements:
* Bachelor's degree in a related field or equivalent work experience.
* 2+ years of training experience, preferably within a managed care or healthcare environment.
* For Quality Improvement Focus: 2+ years of combined clinical and training experience in managed care or healthcare.
* Proven capability to analyze workflows, research external training solutions, and present analytical findings to leadership.
Skills- Trainer
- Coaching
Qualifications- Years of experience: 2 years
- Experience level: Experienced
Benefits
- Medical, prescription, dental, vision, AD&D, and life insurance offerings
- Short-term disability
- A 401K plan