Field Engineer

Summary

Recruiting from Scratch is a talent firm that places product management, software, and hardware professionals with innovative companies. The Field Engineer owns customer opportunities from technical discovery through contract closure, designing cloud, data, AI/ML, and enterprise software solutions, building prototypes, scoping and pricing engagements, and transitioning solutions into delivery.

Responsibilities

• Take qualified inbound opportunities from the GTM team and own the remaining customer engagement through deal closure
• Lead technical discovery conversations with enterprise customers and technical stakeholders
• Understand ambiguous customer problems and translate them into specific technical requirements
• Identify the underlying business and technical objectives behind customer requests
• Guide customers toward clearly defined solutions and measurable outcomes
• Build trust with enterprise architects, technical leaders, and business stakeholders
• Drive customer conversations toward concrete technical and commercial decisions
• Take ownership of the opportunity rather than simply providing technical support to a sales team
• Design technical solutions across cloud, data, AI/ML, and enterprise software environments
• Build proofs of concept and prototypes to validate proposed solutions with customers
• Work across technologies such as AWS, Databricks, OpenAI, and Anthropic
• Evaluate different technical approaches and recommend practical solutions
• Translate high-level business problems into concrete architectures, workflows, integrations, and implementation plans
• Work across different technology stacks and adapt quickly to customer environments
• Demonstrate proposed solutions directly to customers
• Balance technical quality, customer requirements, implementation complexity, and commercial considerations
• Define the technical scope of customer engagements
• Translate technical requirements into clear deliverables and implementation plans
• Write statements of work that accurately capture the proposed engagement
• Price engagements using internal capacity and delivery models
• Work through scope, pricing, timelines, and technical tradeoffs with customers
• Negotiate technical and commercial details to reach agreement
• Identify opportunities to expand or refine the engagement based on customer needs
• Own the technical side of the deal through contract closure
• Hand clearly defined technical outcomes to the applied research and delivery teams
• Ensure customer requirements, scope, architecture, and expected outcomes are clearly documented
• Collaborate with delivery teams to ensure successful handoff
• Capture customer context and technical decisions made throughout the sales process
• Continue learning from delivered engagements to improve future customer solutions
• Develop repeatable approaches to solving common enterprise problems
• Move efficiently from one qualified opportunity to the next
• Help establish best practices for technical discovery, solution design, scoping, and deal closure

Skills

• US Citizens and Green Card holders only
• 0–10 years of experience as a Field Engineer, Forward-Deployed Engineer, Solutions Architect, or early-stage product/engineering role with significant customer-facing responsibility
• 0+ years of relevant professional experience, with exceptional early-career candidates considered
• Experience as a Field Engineer, Forward-Deployed Engineer, Solutions Architect, or customer-facing software engineer
• Experience where building/shipping technology and working directly with customers were part of the same role
• Strong experience translating customer problems into technical solutions
• Experience working directly with enterprise customers or technical stakeholders
• Experience owning technical projects from discovery through delivery or implementation
• Experience operating effectively in ambiguous environments
• Strong ability to learn unfamiliar technologies and customer environments quickly
• Experience working in fast-paced technology organizations
• Commercial awareness and interest in owning customer outcomes
• Strong technical foundation across modern software and cloud technologies
• Strong AWS experience is particularly important
• Experience with cloud architecture and enterprise software
• Understanding of APIs and system integrations
• Ability to understand and communicate across different technology stacks
• Strong system architecture and technical problem-solving skills
• Ability to build prototypes and proofs of concept
• Comfortable working hands-on with technology when validating solutions
• Strong understanding of software engineering fundamentals
• Strong customer-facing experience
• Comfortable speaking with enterprise architects and senior technical stakeholders
• Able to lead ambiguous discovery conversations
• Can translate broad customer requirements into concrete technical outcomes
• Comfortable discussing technical scope, timelines, and implementation requirements
• Able to define and communicate solution architecture clearly
• Comfortable discussing pricing and commercial tradeoffs
• Strong presentation and demo skills
• Comfortable owning a customer opportunity through closure
• Highly personable and confident communicator
• Strong executive and technical presence
• Comfortable leading conversations rather than simply responding to customer requests
• High ownership and accountability
• Strong commercial judgment
• Comfortable operating with limited information
• Strong problem-solving and systems-thinking skills
• Able to simplify complex technical concepts for different audiences
• Strong listening and discovery skills
• Comfortable challenging assumptions and asking difficult questions
• Adaptable and quick to learn new technologies
• Strong written and verbal communication
• Motivated by customer impact and measurable outcomes
• Experience with AI/ML technologies is a strong plus
• Experience with Databricks is a plus
• Experience with OpenAI or Anthropic technologies is a plus
• Experience writing proposals, statements of work, or technical scopes is a strong plus

Qualifications

Must Haves

• US Citizens and Green Card holders only
• 0–10 years of experience as a Field Engineer, Forward-Deployed Engineer, Solutions Architect, or early-stage product/engineering role with significant customer-facing responsibility
• 0+ years of relevant professional experience, with exceptional early-career candidates considered
• Experience as a Field Engineer, Forward-Deployed Engineer, Solutions Architect, or customer-facing software engineer
• Experience where building/shipping technology and working directly with customers were part of the same role
• Strong experience translating customer problems into technical solutions
• Experience working directly with enterprise customers or technical stakeholders
• Experience owning technical projects from discovery through delivery or implementation
• Experience operating effectively in ambiguous environments
• Strong ability to learn unfamiliar technologies and customer environments quickly
• Experience working in fast-paced technology organizations
• Commercial awareness and interest in owning customer outcomes
• Strong technical foundation across modern software and cloud technologies
• Strong AWS experience is particularly important
• Experience with cloud architecture and enterprise software
• Understanding of APIs and system integrations
• Ability to understand and communicate across different technology stacks
• Strong system architecture and technical problem-solving skills
• Ability to build prototypes and proofs of concept
• Comfortable working hands-on with technology when validating solutions
• Strong understanding of software engineering fundamentals
• Strong customer-facing experience
• Comfortable speaking with enterprise architects and senior technical stakeholders
• Able to lead ambiguous discovery conversations
• Can translate broad customer requirements into concrete technical outcomes
• Comfortable discussing technical scope, timelines, and implementation requirements
• Able to define and communicate solution architecture clearly
• Comfortable discussing pricing and commercial tradeoffs
• Strong presentation and demo skills
• Comfortable owning a customer opportunity through closure
• Highly personable and confident communicator
• Strong executive and technical presence
• Comfortable leading conversations rather than simply responding to customer requests
• High ownership and accountability
• Strong commercial judgment
• Comfortable operating with limited information
• Strong problem-solving and systems-thinking skills
• Able to simplify complex technical concepts for different audiences
• Strong listening and discovery skills
• Comfortable challenging assumptions and asking difficult questions
• Adaptable and quick to learn new technologies
• Strong written and verbal communication
• Motivated by customer impact and measurable outcomes

Nice to Haves

• Experience with AI/ML technologies is a strong plus
• Experience with Databricks is a plus
• Experience with OpenAI or Anthropic technologies is a plus
• Experience writing proposals, statements of work, or technical scopes is a strong plus

Benefits

• Uncapped 5% commission on closed-won contract value.
• No commission cap.
• Top performers have the potential to earn significantly above standard OTE.
• Fully remote within the United States.
• Opportunity to work across AWS, Databricks, OpenAI, Anthropic, AI/ML, and enterprise software.
• Significant ownership over customer opportunities from technical discovery through close.
• Opportunity to combine engineering, architecture, customer engagement, and commercial ownership.
• Own qualified enterprise opportunities from technical discovery through deal closure.
• Combine technical engineering work with customer-facing and commercial responsibility.
• Work directly with enterprise architects and senior technical stakeholders.
• Build real prototypes and solutions using modern cloud and AI technologies.
• Have significant influence over the technical and commercial shape of customer engagements.
• Earn uncapped commission directly tied to closed-won customer engagements.
• Work remotely while engaging directly with enterprise customers across North America.
• Operate at the intersection of engineering, AI, cloud architecture, and enterprise transformation.
• Build a career path that combines technical depth with customer and commercial leadership.