Merchandising Consultant

Summary

RELEX Solutions delivers an AI-enabled supply chain planning platform for retailers and manufacturers. The Merchandising Consultant will lead pricing and promotion engagements, configure the Pricing & Promotions platform, advise customers on merchandising strategies, drive adoption, develop analytics, and support sales activities.

Responsibilities

• Lead pricing and promotion engagements end to end, from process discovery and design through configuration, testing, and go-live
• Configure the Pricing & Promotions platform to fit the customer’s strategy, including promotional objectives, pricing rules, and workflow setup, with technical consultants supporting anything beyond the UI
• Advise customers on how to run pricing and promotions, not just how to operate the software. Recommend an approach rather than transcribe their existing one
• Support change management with the customer’s end users. Adoption does not happen on its own; you will actively drive it, build confidence, and close the gap between a working system and a system people actually use
• Use AI-assisted tooling to build solutions for your engagements quickly, such as configurations, queries, dashboards, and lightweight automations tailored to the customer in front of you
• Develop analytics and KPI views that prove out the business case and track value after go-live
• Present findings and recommendations to both operational teams and executive stakeholders
• Support sales as a subject-matter expert: solution positioning, RFI responses, and ROI development
• Work with global colleagues on international engagements and share what you learn back into the team

Skills

• 4+ years in a hands-on merchandising, category management, pricing, or promotions role at a retailer or supplier (for example, owning a category, running a pricing strategy, or planning and executing promotions). We are looking for practitioner experience, not general retail consulting or project management
• A point of view on how pricing and promotions should be run, and the confidence to recommend it to a customer
• Strong analytical and problem-solving instincts, and comfort working with large datasets to find the answer
• The ability to translate a customer's strategy into a software configuration that supports it
• Comfort leading people through change
• Willingness and curiosity to use AI-assisted tooling to build things faster (we will help you get there if you are newer to it)
• An adaptable, collaborative, self-directed approach. You can build a customer relationship and spot value without being told to
• Fluent English, Willingness to travel up to roughly 25%
• Experience implementing or supporting enterprise software through a full project lifecycle
• A degree in a relevant field such as business, economics, industrial engineering, or supply chain
• Experience gathering requirements, designing processes, delivering training, and supporting user acceptance testing
• Fluent in Spanish

Qualifications

Must Haves

• 4+ years in a hands-on merchandising, category management, pricing, or promotions role at a retailer or supplier (for example, owning a category, running a pricing strategy, or planning and executing promotions). We are looking for practitioner experience, not general retail consulting or project management
• A point of view on how pricing and promotions should be run, and the confidence to recommend it to a customer
• Strong analytical and problem-solving instincts, and comfort working with large datasets to find the answer
• The ability to translate a customer's strategy into a software configuration that supports it
• Comfort leading people through change
• Willingness and curiosity to use AI-assisted tooling to build things faster (we will help you get there if you are newer to it)
• An adaptable, collaborative, self-directed approach. You can build a customer relationship and spot value without being told to
• Fluent English, Willingness to travel up to roughly 25%

Nice to Haves

• Experience implementing or supporting enterprise software through a full project lifecycle
• A degree in a relevant field such as business, economics, industrial engineering, or supply chain
• Experience gathering requirements, designing processes, delivering training, and supporting user acceptance testing
• Fluent in Spanish

Benefits

• An international career and learning opportunities
• Career growth opportunities, including future opportunities within a rapidly growing software company
• Flexibility in how and where you work
• Practical benefits that support work, family, wellness, and everyday life
• Annual leave
• Diverse, inclusive, and supportive work culture
• Work that meaningfully reduces waste and improves sustainability
• Ownership, autonomy and flat hierarchies
• Two paid volunteering days each year