Remote Payroll & HR Operations Coordinator

Summary

Reliable Security Staffing LLC provides professional security staffing and security-support services to businesses, properties, events, and organizations. The Remote Payroll & HR Operations Coordinator supports payroll administration and daily HR operations by reviewing time and attendance information, maintaining employee records, supporting onboarding and offboarding, organizing documentation, and responding to routine employee inquiries. The role also coordinates with HR, payroll, finance, scheduling, and operations personnel while maintaining confidentiality and payroll accuracy.

Responsibilities

• Assist with preparing and reviewing payroll information for assigned employees and payroll periods
• Collect and review approved timesheets, time-and-attendance records, scheduled hours, and other payroll-related information
• Verify payroll data for completeness and identify missing, duplicate, or inconsistent information before processing
• Assist with entering and updating payroll-related information in approved company systems
• Maintain accurate records of employee hours, payroll changes, authorized adjustments, and supporting documentation
• Coordinate with supervisors, scheduling personnel, operations teams, and authorized payroll personnel to resolve routine discrepancies
• Assist with tracking approved overtime, leave, shift-related information, or other payroll inputs when applicable
• Support established payroll deadlines and processing schedules
• Escalate payroll discrepancies or matters requiring authorization to the appropriate manager or payroll professional
• Maintain confidentiality of employee compensation, banking, tax, and payroll information
• Maintain accurate employee records within approved HR and administrative systems
• Assist with employee onboarding and offboarding documentation
• Support the collection, organization, and verification of required employment documentation
• Update employee contact information, employment status, job information, and other authorized HR records
• Assist with maintaining personnel files and electronic HR documentation
• Respond to routine employee questions regarding payroll procedures, HR documentation, company processes, and where to obtain additional assistance
• Route benefits, compensation, employee-relations, or policy questions requiring specialized review to the appropriate HR representative
• Assist HR personnel with routine administrative projects, employee communications, and workforce documentation
• Review time-and-attendance information for completeness before established payroll deadlines
• Coordinate with authorized supervisors when time records require clarification or correction
• Maintain organized documentation supporting approved employee hours and payroll records
• Assist with identifying discrepancies between approved schedules, attendance records, and submitted time information
• Track outstanding timesheet or payroll documentation and follow up through approved internal channels
• Support accurate workforce records for employees working different shifts or assignments
• Enter, review, update, and maintain employee information in approved HR, payroll, and administrative systems
• Verify employee records for accuracy and completeness
• Maintain organized electronic personnel and payroll records
• Assist with preparing routine payroll and HR reports, spreadsheets, summaries, and workforce information
• Identify incomplete or inconsistent employee information and coordinate appropriate corrections
• Follow established record-retention, confidentiality, privacy, and information-security procedures
• Serve as an administrative point of contact for routine payroll and HR-related questions
• Communicate professionally with employees regarding documentation, payroll schedules, timekeeping procedures, and administrative requirements
• Help employees understand appropriate procedures for submitting timesheets, payroll information, or HR documentation
• Document employee inquiries and actions taken when required
• Escalate sensitive, confidential, disputed, or complex matters to authorized HR or payroll personnel
• Follow established payroll, HR, confidentiality, recordkeeping, and data-protection procedures
• Assist with maintaining documentation needed for internal reviews and authorized audits
• Help ensure payroll and employee records are maintained according to company requirements
• Protect sensitive employee information from unauthorized disclosure
• Support HR and payroll personnel with documentation necessary to administer applicable employment requirements
• Collaborate with Human Resources, payroll, finance, scheduling, security operations, and management personnel
• Communicate payroll or employee-record discrepancies to appropriate team members
• Assist with improving payroll and HR administrative workflows
• Participate in team meetings, training, and process-improvement activities
• Maintain current knowledge of assigned company policies, payroll procedures, HR processes, and administrative systems

Skills

• Strong attention to detail and commitment to accuracy
• Ability to work with employee records, timesheets, payroll information, and HR documentation
• Understanding of basic payroll or HR concepts is beneficial
• Ability to follow established procedures and meet recurring payroll deadlines
• Strong confidentiality and professional judgment when handling sensitive employee information
• Willingness to learn company-specific payroll and HR processes
• Basic proficiency with Microsoft Excel, Word, Outlook, and similar productivity applications
• Ability to accurately enter, review, and maintain information in electronic systems
• Ability to learn new software and company-specific systems through provided training
• Strong organizational and time-management abilities
• Ability to manage multiple assignments while meeting established deadlines
• Ability to identify discrepancies and obtain appropriate clarification
• Strong recordkeeping and documentation skills
• Ability to prioritize time-sensitive payroll and HR responsibilities
• Ability to work independently while maintaining effective communication with team members
• Strong written and verbal communication skills
• Professional communication when assisting employees and internal departments
• Ability to explain routine payroll and HR procedures clearly
• Ability to communicate sensitive information appropriately and confidentially
• Comfortable requesting clarification when employee or payroll information is incomplete
• High school diploma or equivalent required
• Previous experience in payroll, human resources, accounting, administrative support, employee services, workforce coordination, or data entry is beneficial
• Experience with timekeeping, payroll, HRIS, or employee-record systems is advantageous
• Candidates with transferable administrative, payroll, accounting, or HR skills are encouraged to apply
• Must reside and be legally authorized to work in the **United States or Canada**, subject to the company's ability to employ in the applicant's jurisdiction
• Ability to work independently and remain productive in a remote environment
• Reliable internet connection and an appropriate workspace
• Ability to securely handle confidential employee and payroll information while working remotely
• Ability to communicate regularly through email, telephone, messaging, video conferencing, and approved collaboration platforms
• Availability during assigned working hours, payroll-processing periods, scheduled meetings, and training sessions
• Ability to meet recurring payroll and HR administrative deadlines
• Experience with payroll software, HRIS platforms, time-and-attendance systems, or workforce-management applications is beneficial but not required for all candidates
• Associate's or Bachelor's degree in Human Resources, Accounting, Finance, Business Administration, Payroll Administration, or a related field is preferred but not required
• Experience within security staffing, workforce management, or another shift-based industry is beneficial but not required

Qualifications

Must Haves

• Strong attention to detail and commitment to accuracy
• Ability to work with employee records, timesheets, payroll information, and HR documentation
• Understanding of basic payroll or HR concepts is beneficial
• Ability to follow established procedures and meet recurring payroll deadlines
• Strong confidentiality and professional judgment when handling sensitive employee information
• Willingness to learn company-specific payroll and HR processes
• Basic proficiency with Microsoft Excel, Word, Outlook, and similar productivity applications
• Ability to accurately enter, review, and maintain information in electronic systems
• Ability to learn new software and company-specific systems through provided training
• Strong organizational and time-management abilities
• Ability to manage multiple assignments while meeting established deadlines
• Ability to identify discrepancies and obtain appropriate clarification
• Strong recordkeeping and documentation skills
• Ability to prioritize time-sensitive payroll and HR responsibilities
• Ability to work independently while maintaining effective communication with team members
• Strong written and verbal communication skills
• Professional communication when assisting employees and internal departments
• Ability to explain routine payroll and HR procedures clearly
• Ability to communicate sensitive information appropriately and confidentially
• Comfortable requesting clarification when employee or payroll information is incomplete
• High school diploma or equivalent required
• Previous experience in payroll, human resources, accounting, administrative support, employee services, workforce coordination, or data entry is beneficial
• Experience with timekeeping, payroll, HRIS, or employee-record systems is advantageous
• Candidates with transferable administrative, payroll, accounting, or HR skills are encouraged to apply
• Must reside and be legally authorized to work in the **United States or Canada**, subject to the company's ability to employ in the applicant's jurisdiction
• Ability to work independently and remain productive in a remote environment
• Reliable internet connection and an appropriate workspace
• Ability to securely handle confidential employee and payroll information while working remotely
• Ability to communicate regularly through email, telephone, messaging, video conferencing, and approved collaboration platforms
• Availability during assigned working hours, payroll-processing periods, scheduled meetings, and training sessions
• Ability to meet recurring payroll and HR administrative deadlines

Nice to Haves

• Experience with payroll software, HRIS platforms, time-and-attendance systems, or workforce-management applications is beneficial but not required for all candidates
• Associate's or Bachelor's degree in Human Resources, Accounting, Finance, Business Administration, Payroll Administration, or a related field is preferred but not required
• Experience within security staffing, workforce management, or another shift-based industry is beneficial but not required

Benefits

• Remote work arrangement – Remote – United States & Canada
• Flexible scheduling based on business requirements
• Comprehensive training and structured onboarding
• Professional development and continuing-learning opportunities
• Opportunities to develop experience across both payroll and human resources operations
• Career-growth opportunities
• Supportive and collaborative working environment