Resonetics
Posted 6 days agoVerified live 2d ago
Customer Solutions Specialist
Brief overview
Remote
UndergradOr in progress
$2k–$3k/yrStated range
1+ yrsMinimum
6 H-1B approvalsDept. of Labor
Salesforce CRMB2B Customer SupportManufacturing Industry ExperienceData EntryWritten and Verbal Communication
About the company
Resoneticsresonetics.com
Resonetics provides laser micromachining contract manufacturing solutions and systems for the life sciences and other high precision.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.6H-1B approved
100%approval rate
$122,121median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20231
20242
20252
20261
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20252
Top sponsored roles
Senior Manufacturing EngineerIT Business Analyst Lead
Job description
Summary
Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing for the medical device industry. The Customer Solutions Specialist provides customer service through Salesforce, responds to inquiries, supports quotes and order placement, maintains accurate data, and collaborates with internal teams to resolve customer needs.
Responsibilities
- Manage customer interactions professionally, supporting customers in getting a fast and complete resolution to their need
- Work seamlessly inside of one or more technology platforms, including Salesforce CRM
- Respond to customer emails and handle phone calls to facilitate quotes, order placement, and address customer inquiries
- Ensure detailed and accurate data entry and management
- Collaborate effectively with internal teams to provide comprehensive customer solutions
- Adapt to a fast-paced environment and prioritize tasks efficiently
Skills
- Proven experience in customer service, preferably in a B2B business
- Experience supporting for customers in the Manufacturing Industry
- Ability to learn new technologies quickly
- Exceptional communication skills, both written and verbal
- Strong attention to detail and ability to handle complex customer requirements
- Comfortable working in a fast-paced and evolving environment
- Team player with a collaborative mindset
- Candidates must already be legally authorized to work in the United States without the need for sponsorship now or in the future
- BA/BS degree
- Experience working with SalesForce.com
Qualifications
Must Haves
- Proven experience in customer service, preferably in a B2B business
- Experience supporting for customers in the Manufacturing Industry
- Ability to learn new technologies quickly
- Exceptional communication skills, both written and verbal
- Strong attention to detail and ability to handle complex customer requirements
- Comfortable working in a fast-paced and evolving environment
- Team player with a collaborative mindset
- Candidates must already be legally authorized to work in the United States without the need for sponsorship now or in the future
Nice to Haves
- BA/BS degree
- Experience working with SalesForce.com
Benefits
- Ability to work remotely with a disciplined and proactive approach.
