Rippling
Posted 68 days agoVerified live 8h ago
Implementation Manager, Broker
Brief overview
Remote
2+ yrsMinimum
198 H-1B approvalsDept. of Labor
48 green cardsCertified filings
Customer ExperienceSaaSHRPayrollBenefits AdministrationIdentity ManagementDevice ManagementProject Management
About the company
Ripplingrippling.com
Rippling is a workforce management platform that unifies HR, IT, and finance operations into a single system.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.198H-1B approved
98%approval rate
32new H-1B hires
48PERM certified
$229,000median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
202358
202449
202572
202619
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
202323
202429
202530
20269
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20235
202416
202521
20266
Top sponsored roles
Software EngineerSenior Software EngineerEngineering ManagerStaff Software EngineerSoftware Engineer II
Sponsored employees from
IndiaChinaMalaysiaTurkey
Job description
Summary
Rippling gives businesses one place to run HR, IT, and Finance. As an Implementation Manager, you will work with customers to implement and drive the adoption of Rippling’s suite of products, ensuring clients realize the full potential of our offerings.
Responsibilities
- Partner one-on-one with clients to develop custom plans and implement the Rippling products they have purchased across HR, Payroll, Benefits Administration, IT platform, and various other products tailored to the customer’s specific business objectives
- Proactively manage the implementation process end-to-end, consulting with customers to align on target timelines and specific goals, ensuring that each milestone meets their operational needs
- Drive adoption of purchased products providing bespoke guidance, best practices, and insights that empower clients to maximize the platform’s capabilities
- Partner with Sales, Account Management, Technical Account Management, and Support to ensure seamless hand-offs and long-term customer success
- Collaborate closely with Product and Engineering to offer feedback on customer insights, partner on technical issues, and advocate for product enhancements that align with customer needs and industry trends
- Collaborate with internal teams in the development of processes and best practices which integrates customer feedback and learnings to increase operational efficiency and success
Skills
- 2+ years of hands-on experience in Implementation and/or Customer Experience at a rapidly growing SaaS company
- Proven project management experience, deploying multiple projects simultaneously in a fast-paced environment
- Stellar communication, presentation, and relationship-building skills along with a deep commitment to driving an exceptional customer experience
- Ability to effectively collaborate with partners across Sales, CX, Product, and Engineering teams
- 1+ years experience in a customer-facing position within the HCM or IT space (HR, Payroll, Benefits, Identity Management, Device Management, etc)
Qualifications
Must Haves
- 2+ years of hands-on experience in Implementation and/or Customer Experience at a rapidly growing SaaS company
- Proven project management experience, deploying multiple projects simultaneously in a fast-paced environment
- Stellar communication, presentation, and relationship-building skills along with a deep commitment to driving an exceptional customer experience
- Ability to effectively collaborate with partners across Sales, CX, Product, and Engineering teams
Nice to Haves
- 1+ years experience in a customer-facing position within the HCM or IT space (HR, Payroll, Benefits, Identity Management, Device Management, etc)
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