PMO & Portfolio Analyst

Summary

Rithum is a commerce network that helps brands, suppliers, and retailers deliver seamless e-commerce experiences. The PMO & Portfolio Analyst administers initiative intake, maintains the portfolio system of record, and produces reporting and analysis to support prioritization and resourcing decisions. The role also tracks dependencies and risks and prepares governance materials for leadership.

Responsibilities

• Administer intake for Brands Services initiative requests: log, classify, route, and track status against turnaround targets
• Prepare triage packets and maintain decision logs so prioritization rationale stays traceable
• Build and maintain the portfolio reporting layer (status, milestones, health) sourced from existing systems, and keep improving it by automating manual steps
• Produce executive-ready analysis and KPI reporting that leads with the decision needed and the driver behind any variance
• Maintain the initiative inventory of record (owners, success criteria, milestones, definition of done)
• Maintain the dependency register and risk/issue log, escalating against defined thresholds before milestones are at risk
• Run the operating cadence: prepare agendas, pre-reads, and status packets for governance forums, and capture/follow up on decisions and action items
• Maintain PMO templates and standards, and partner with initiative owners to keep portfolio data current and accurate

Skills

• 2+ years of experience in program or project coordination, PMO operations, business operations, or an analyst role supporting initiative or portfolio reporting
• Demonstrated experience building and maintaining status or performance reporting for leadership
• Hands-on experience with a project or work management tool (Jira, Asana, Monday.com, Smartsheet, or similar), including building views, dashboards, and reports
• Advanced proficiency in Excel or Google Sheets, including pivot tables, lookups, and multi-source data consolidation, applied to portfolio or KPI analysis
• Experience tracking risks, issues, and dependencies across multiple concurrent initiatives
• Experience preparing meeting materials, pre-reads, or decision documents for senior stakeholders
• Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentation
• Up to 10%
• 3+ years of experience in PMO operations, program management, or business operations
• Bachelor's degree in the applicable discipline or related field preferred
• Experience in a SaaS, technology, or e-commerce organization
• Experience with business intelligence or visualization tools (Power BI, Tableau, Looker) or workflow automation tools (Power Automate, Zapier, or similar)
• Experience supporting an annual or quarterly planning cycle end to end
• Strong written and verbal communication, with the ability to compress detail into a clear executive summary
• Comfort with ambiguity and a bias toward structuring work that is not yet defined

Qualifications

Must Haves

• 2+ years of experience in program or project coordination, PMO operations, business operations, or an analyst role supporting initiative or portfolio reporting
• Demonstrated experience building and maintaining status or performance reporting for leadership
• Hands-on experience with a project or work management tool (Jira, Asana, Monday.com, Smartsheet, or similar), including building views, dashboards, and reports
• Advanced proficiency in Excel or Google Sheets, including pivot tables, lookups, and multi-source data consolidation, applied to portfolio or KPI analysis
• Experience tracking risks, issues, and dependencies across multiple concurrent initiatives
• Experience preparing meeting materials, pre-reads, or decision documents for senior stakeholders
• Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentation
• Up to 10%

Nice to Haves

• 3+ years of experience in PMO operations, program management, or business operations
• Bachelor's degree in the applicable discipline or related field preferred
• Experience in a SaaS, technology, or e-commerce organization
• Experience with business intelligence or visualization tools (Power BI, Tableau, Looker) or workflow automation tools (Power Automate, Zapier, or similar)
• Experience supporting an annual or quarterly planning cycle end to end
• Strong written and verbal communication, with the ability to compress detail into a clear executive summary
• Comfort with ambiguity and a bias toward structuring work that is not yet defined

Benefits

• Comprehensive benefits and wellness plans
• Remote-first working conditions
• Generous time off
• Wellness days
• A discretionary bonus for non-sales roles of 10% of the annual base salary
• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year