Summary
RMS COMPUTER CORP is looking for a Junior Desk-Side Support Technician. The Technician will be responsible for delivering, installing, and troubleshooting end user's computer equipment and peripherals, while working in a supportive environment that offers opportunities for on-the-job learning.
Responsibilities
- Image/ Reimage Laptop-Desktops
- Desk setup moves
- Computer refresh equipment swaps/migrations
- Break Fix activity
- Application installations
- Simple Troubleshooting
- Equipment deliveries and setup
Skills
- Customer service experience a huge plus
- Strong communication skills both verbal and written
- Attention to detail is critical
- Problem solving and the ability to work in both with team and independently
Qualifications
Must Haves
- Customer service experience a huge plus
- Strong communication skills both verbal and written
- Attention to detail is critical
- Problem solving and the ability to work in both with team and independently
Benefits
- Client provides a good supportive work environment with opportunities to learn on the job