Summary
RMS Computer Corp is seeking a Jr Deskside Support Technician to assist with the delivery, installation, and maintenance of computer equipment. The role involves working in a supportive environment with opportunities for on-the-job learning and responsibilities including imaging laptops and desktops, equipment setups, and troubleshooting.
Responsibilities
- Image/ Reimage Laptop-Desktops
- Desk setup moves
- Computer refresh equipment swaps/migrations
- Break Fix activity
- Application installations
- Simple Troubleshooting
- Equipment deliveries and setup
Skills
- Customer service experience a huge plus
- Strong communication skills both verbal and written
- Attention to detail is critical
- Problem solving and the ability to work in both with team and independently
Qualifications
Must Haves
- Customer service experience a huge plus
- Strong communication skills both verbal and written
- Attention to detail is critical
- Problem solving and the ability to work in both with team and independently
Benefits
- Client provides a good supportive work environment with opportunities to learn on the job.