Technical Sales Manager (Remote)

Summary

Samson is a worldwide leader in high-performance cordage and provides innovative synthetic rope solutions and industry-leading service. The Technical Sales Manager will drive profitable revenue growth by managing technical sales projects, distribution channels, customer relationships, and field sales activities. The role also provides technical consultation, supports internal teams, represents the company to industry organizations, and develops sales forecasts and reports.

Responsibilities

• Present, sell, and attain maximum net income from company products and services to current and potential customers in accordance with company strategy, value propositions and competitive advantage
• Experience in setting & reaching forecasted revenue target
• Manage distribution channels, independent manufacturer’s representatives, and other methods to market for the maximum benefit of Samson and the end-user
• Ensures the proper representation and recognition of the Samson brand to the ultimate end-user and manages and educates distribution towards this end
• Provide strategic direction for internal development projects
• Provide technical and sales support to other sales staff for projects and customers in a team environment
• Act as company representative to technical and industry associations and certifying bodies
• Responsible for all field sales activities in an assigned geographic territory and market or sales division
• Develop and achieve short- and long-term sales goals for the Company’s products in the assigned territories and markets
• Make necessary field trips, contact customers, distribution and end-users; attend conventions and exhibitions as required to promote the sale of products in the assigned areas
• Work with other field sales managers from other territories or divisions within the company in a team environment to achieve maximum results for the Company as a whole
• Network with fellow division sales managers on customer contacts and application assistance as required within assigned areas
• Communicate regularly with Customer Service and other teams within the company relevant customer, market, order and product information including
• Be technically knowledgeable and competent of applications within area of responsibility and provide consultation and technical solutions to customer end-user application problems. This includes splicing, terminations, chafe protection, fiber types, rope construction, etc
• Be knowledgeable and conversant in all pertinent Samson literature and technical bulletins relevant to market and category
• Create various sales reports to management (call reports with action items, travel schedules, expense reports, etc.). Communicate market information to sales management, e.g. information on competition, customer market changes
• Prepare market and customer sales forecast by product as required

Skills

• A self-motivated and goal-oriented person who thrives with independent work under minimum supervision
• A passionate teacher who has excellent technical training skills with the ability to communicate technical solutions clearly
• A strong project manager
• An excellent presenter with strong interpersonal skills to persuade and influence
• Must have or be able to obtain a valid passport for international travel
• A people person who can build relationships at all levels in the organization and work well with a diverse group of individuals
• Attentive and able to deliver excellent customer service to both colleagues and customers
• An excellent communicator in both verbal and written forms
• Analytical and comfortable dealing with quantitative data
• An advanced computer user with experience using Microsoft Office and the ability to learn new programs
• A creative problem solver, with the ability to recommend and implement solutions
• Able to set priorities, meet deadlines, and manage multiple projects in a fast-paced, changing environment
• Trustworthy and able to handle confidential and sensitive information
• Bachelor's Degree in a technical field or business; 5+years of work experience in Sales may substitute for degree
• Minimum of 3 years previous sales and technical experience with emphasis on profitable growth and strategic value-based selling
• Experience using Customer Relationship Management (CRM) software, such as Salesforce

Qualifications

Must Haves

• A self-motivated and goal-oriented person who thrives with independent work under minimum supervision
• A passionate teacher who has excellent technical training skills with the ability to communicate technical solutions clearly
• A strong project manager
• An excellent presenter with strong interpersonal skills to persuade and influence
• Must have or be able to obtain a valid passport for international travel
• A people person who can build relationships at all levels in the organization and work well with a diverse group of individuals
• Attentive and able to deliver excellent customer service to both colleagues and customers
• An excellent communicator in both verbal and written forms
• Analytical and comfortable dealing with quantitative data
• An advanced computer user with experience using Microsoft Office and the ability to learn new programs
• A creative problem solver, with the ability to recommend and implement solutions
• Able to set priorities, meet deadlines, and manage multiple projects in a fast-paced, changing environment
• Trustworthy and able to handle confidential and sensitive information
• Bachelor's Degree in a technical field or business; 5+years of work experience in Sales may substitute for degree
• Minimum of 3 years previous sales and technical experience with emphasis on profitable growth and strategic value-based selling

Nice to Haves

• Experience using Customer Relationship Management (CRM) software, such as Salesforce

Benefits

• Remote work arrangement
• Starting PTO accrual of 15 days for vacation or sick leave
• 10 paid holidays
• A paid personal day
• Paid volunteer time each year
• Comprehensive and affordable health insurance for employees and family
• Comprehensive and affordable dental insurance for employees and family
• Comprehensive and affordable vision insurance for employees and family
• Free mental health benefits
• Optional free wellness plan
• Annual profit sharing
• Bonus structures based on position
• 401k match up to 6% of salary
• Tuition reimbursement
• Paid bereavement leave
• Employer-paid life and disability insurance
• Paid jury duty leave
• Friendly well-behaved dogs are welcome to join their humans at work in the corporate office