Summary
Scientific Games is the global leader in lottery games, sports betting and technology, and they are seeking a self-motivated, experienced Systems Engineer to join their Technical Operations team. The role involves supporting new customer implementations, troubleshooting system issues, and ensuring system security and performance for their lottery solutions.
Responsibilities
- Support new customer implementations as well as support and maintain existing customer solutions
- Triage, troubleshoot, and resolve issues with system availability, latency, or performance
- Ensure system capacity is being monitored and considered in planning
- Identify and address system security concerns
- Ensure Incidents assigned to the team are being managed within agreed SLAs
- Define, refine and track Service Level Objectives
- Setup and maintain monitoring of system and ensure all alarms are documented in up to date Knowledge Base Articles
- Participate in a 24x7x365 on-call rotation
Skills
- Bachelor's degree in Computer Sciences or similar preferred
- 3+ years of experience working in system administration role in a high demand, highly available environment
- Extensive background working with Linux Ubuntu servers; familiarity with command line, bash scripting, basic configurations, etc
- Strong background supporting AWS or similar cloud environments
- Containerization experience with Docker or Podman containers; Kubernetes desired as well
- Solid understanding of SQL Server or PostgreSQL database engines including configuration, data analysis, and replications including AOAG
- Automation scripting skills using PowerShell, Bash or Python
- Strong technical problem-solving skills and working knowledge of common protocols such as SFTP, SSH, SMTP, DNS, and HTTP/S
- Proven communication, presentation, and documentation skills
- Strong interpersonal and problem-solving skills required
- Time management and prioritization skills
Qualifications
Must Haves
- Bachelor's degree in Computer Sciences or similar preferred
- 3+ years of experience working in system administration role in a high demand, highly available environment
- Extensive background working with Linux Ubuntu servers; familiarity with command line, bash scripting, basic configurations, etc
- Strong background supporting AWS or similar cloud environments
- Containerization experience with Docker or Podman containers; Kubernetes desired as well
- Solid understanding of SQL Server or PostgreSQL database engines including configuration, data analysis, and replications including AOAG
- Automation scripting skills using PowerShell, Bash or Python
- Strong technical problem-solving skills and working knowledge of common protocols such as SFTP, SSH, SMTP, DNS, and HTTP/S
- Proven communication, presentation, and documentation skills
- Strong interpersonal and problem-solving skills required
- Time management and prioritization skills