Pharmacy IT Solutions Manager

Summary

Sentara Health is a healthcare organization dedicated to improving health every day. The Pharmacy IT Solutions Manager serves as the primary liaison between Pharmacy Operations, Finance, and IT teams, overseeing pharmacy technology solutions and ensuring successful project execution and data-driven decision-making processes.

Responsibilities

• Serve as the primary liaison between Pharmacy Operations, Finance, and Information Technology teams
• Ensure the successful delivery and support of pharmacy technology solutions, data analytics, and operational initiatives
• Lead and support IT-related projects, system enhancements, testing activities, regulatory reporting, and data-driven decision-making processes
• Function as a subject matter expert for pharmacy systems, pharmacy claims data, pricing methodologies, and reporting solutions
• Partner with stakeholders to gather requirements, support system implementations, coordinate User Acceptance Testing (UAT), perform root cause analysis, and ensure successful project execution
• Support inbound revenue allocation, financial reconciliation activities, regulatory reporting requirements, and ongoing process improvement initiatives

Skills

• Master's Degree (Required)
• 3 years of healthcare experience required
• 3 years of experience in data analysis, reporting, and business intelligence required
• Experience with Databricks, Azure Synapse, SQL, and advanced Microsoft Excel required
• Experience working with pharmacy claims data including familiarity with the NCPDP post adjudication layout, pharmacy pricing, reimbursement methodologies, or pharmacy financial operations required
• Experience supporting IT projects, system implementations, creating project plans, User Acceptance Testing (UAT), test case development, root cause analysis, and cross-functional stakeholder collaboration required
• Experience with PowerBI and Tableau preferred

Qualifications

Must Haves

• Master's Degree (Required)
• 3 years of healthcare experience required
• 3 years of experience in data analysis, reporting, and business intelligence required
• Experience with Databricks, Azure Synapse, SQL, and advanced Microsoft Excel required
• Experience working with pharmacy claims data including familiarity with the NCPDP post adjudication layout, pharmacy pricing, reimbursement methodologies, or pharmacy financial operations required
• Experience supporting IT projects, system implementations, creating project plans, User Acceptance Testing (UAT), test case development, root cause analysis, and cross-functional stakeholder collaboration required

Nice to Haves

• Experience with PowerBI and Tableau preferred

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.