Presales Solutions Engineer - Network

Summary

SHI International Corp. is a global provider of IT solutions and services. The Presales Solutions Engineer - Network will work alongside Architects to support account teams and customers by providing expertise in Network platforms and identifying business opportunities.

Responsibilities

• Collaborate with account teams in understanding the maturity levels of customer environments through review and evaluation of Network technologies, consumption, implementations, and processes
• Strengthen our technical relationships with original equipment manufacturers (OEMs), strategic and emerging partners, and key partners
• Educate and develop sales teams on Network solution selling and key technologies through 1x1 training, team training, and company training
• Conduct product training and positioning for the Sales team and customers
• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies
• Design and propose tailored infrastructure solutions that align with customers' business objectives
• Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information
• Provide product training and technical education to the sales team and customers
• Act as a trusted IT advisor for customers, partnering with Field Account Executives
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces
• Develop solutions that fit customers’ needs and budgets through strategic planning
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management
• Educate and develop sales teams on technical selling, product training, services, and technology trends
• Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium
• Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution
• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others
• Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained
• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods
• Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management
• Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions
• Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion
• Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency
• Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results

Skills

• Strong knowledge of technical network solutions including route/switch, LAN, WAN, SD-WAN, cloud edge, virtual networking, secure access, and network visibility - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise with similar products and solutions from other vendors such as Aruba, Juniper, HPE, Arista, etc - Intermediate
• Experience with software-defined networking technologies including SDDC, SD-WAN, SASE, SSE, etc - Intermediate
• Completed Bachelor's Degree or relevant work experience required
• Minimum 2 years of experience with Cisco networking products, including switches, routers, wireless, Nexus, and Meraki, and familiarity with Cisco Commerce Workspace (CCW)
• Ability to travel to SHI, Partner, and Customer Events
• Advanced Certifications such as CCIE, CCNP, JNCIE, JNCIP, CASX, ACSP

Qualifications

Must Haves

• Strong knowledge of technical network solutions including route/switch, LAN, WAN, SD-WAN, cloud edge, virtual networking, secure access, and network visibility - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise with similar products and solutions from other vendors such as Aruba, Juniper, HPE, Arista, etc - Intermediate
• Experience with software-defined networking technologies including SDDC, SD-WAN, SASE, SSE, etc - Intermediate
• Completed Bachelor's Degree or relevant work experience required
• Minimum 2 years of experience with Cisco networking products, including switches, routers, wireless, Nexus, and Meraki, and familiarity with Cisco Commerce Workspace (CCW)
• Ability to travel to SHI, Partner, and Customer Events
• Advanced Certifications such as CCIE, CCNP, JNCIE, JNCIP, CASX, ACSP

Benefits

• Medical
• Vision
• Dental
• 401K
• Flexible spending