Administrative Coordinator

Summary

Sirva is a company providing moving and claims-related services. The Administrative Coordinator supports the claims department by handling phone calls, entering claims data, managing emails and postal mail, processing invoices, and allocating claim closings and other requests.

Responsibilities

• Answering incoming phone lines, data input of incoming claims into department claim system, review and respond to incoming department emails, review and distribute of incoming postal mail and other duties as needed amongst the team
• Receive and handle incoming calls off the department 800#
• Handling inquiries on missing/overage items reported
• Input manual claims into CMS
• Review and respond to incoming emails from customers, agents, etc off the Support/Subro & Trace email boxes
• Open, review, sort & distribute incoming department postal mail
• Review and approve incoming repair firm invoices
• Handle the daily allocation of claim closings and other numerous requests

Skills

• High school diploma or equivalent
• 0-2 years experience
• Pleasant and professional telephone voice, and past experience with multi-line phone system
• Proficient in data entry, and working with sequential filing numbers, all within a team atmosphere
• Have experience in multi-task environment
• Exhibiting good organizational
• Time management skills
• Proficient with Microsoft Office

Qualifications

Must Haves

• High school diploma or equivalent
• 0-2 years experience
• Pleasant and professional telephone voice, and past experience with multi-line phone system
• Proficient in data entry, and working with sequential filing numbers, all within a team atmosphere
• Have experience in multi-task environment
• Exhibiting good organizational
• Time management skills
• Proficient with Microsoft Office

Benefits

• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Employer HSA Match
• Life & Disability Insurance
• Paid Time Off
• Volunteer Time Off
• ID Theft Protection Plan
• Benefits are based on employment status and may not be available for temporary or non full-time employees