Call Center Sales Associate (Virtual, US/CAN)

Summary

Sirva is a leading global relocation management and moving services company, and they are seeking a Call Center Sales Associate to join their high-energy sales team. The role involves engaging with potential customers, delivering exceptional customer service, and converting inquiries into confirmed customers.

Responsibilities

• Take and make calls, as well as respond to incoming enquiries via email
• Engage with potential customers who have submitted an interest in our products
• Deliver exceptional, friendly, and professional customer service at every touchpoint
• Clearly articulate the value of Sirva’s new product offering
• Convert enquiries into confirmed customers through effective sales techniques
• Manage and track customer interactions accurately within our systems

Skills

• A natural ability to build rapport and influence over the phone and in writing
• Confidence in converting warm leads into successful outcomes
• A results-driven mindset with a passion for achieving targets
• Strong communication skills and a positive, resilient attitude
• Comfort working in a dynamic, evolving environment as we scale this new offering
• Someone with a strong background in sales, particularly in a call center or inside sales environment
• Someone with outstanding customer service experience who is motivated to step into a sales-focused role

Qualifications

Must Haves

• A natural ability to build rapport and influence over the phone and in writing
• Confidence in converting warm leads into successful outcomes
• A results-driven mindset with a passion for achieving targets
• Strong communication skills and a positive, resilient attitude
• Comfort working in a dynamic, evolving environment as we scale this new offering

Nice to Haves

• Someone with a strong background in sales, particularly in a call center or inside sales environment
• Someone with outstanding customer service experience who is motivated to step into a sales-focused role