PM Coordinator

Summary

Sprout is a global IT hardware retirement provider offering IT asset disposition, certified destruction, and responsible recycling solutions. The PM Coordinator manages project planning, vendor and logistics coordination, client communication, compliance documentation, performance tracking, and team support across service delivery engagements.

Responsibilities

• Develop project plans to monitor and track progress across service delivery engagements
• Coordinate resources and third-party vendors for the flawless execution of projects, ensuring resource availability and allocation
• Conduct regular project reviews and adjust plans as necessary to address challenges and keep engagements on track
• Schedule 1099 contractors via the vendor portal and coordinate onsite services with subcontracted field resources
• Provide logistics support for customers across physical distribution, transportation, and onsite service needs
• Learn and use Sprout's applications and web-based systems to facilitate shipments both domestically and internationally
• Obtain, review, and award quotes for shipments and onsite services of varying scope and scale
• Communicate internally and externally regarding orders, transportation needs, and project status
• Communicate effectively with clients to identify needs, provide updates, and ensure satisfaction
• Foster long-term client relationships by consistently delivering beyond expectations
• Coordinate with the Compliance Department to ensure standards and requirements are met for all shipment types
• Organize and manage documentation for department and company-wide recording needs, including filings, invoices, data entries, and other shipment-related records
• Assist in managing on-customer-premises resources to ensure positive outcomes
• Track revenue from Services projects against targets and ensure KPIs are kept within expected range for Service Delivery
• Support the department leader with other tasks and assignments as needed, including SITAD project support, with flexibility given the natural overlap between Coordinator and PM responsibilities

Skills

• • Experience in project management, specifically within ITAD or related industries
• • Ability to manage multiple projects simultaneously and under pressure, with exceptional attention to detail
• • Working knowledge of international and domestic freight and logistics functions, including how to work with and schedule services and transportation with vendors
• • Ability to obtain, review, and award vendor quotes for shipments and onsite services of varying scope and scale
• • Working knowledge of MS Office applications
• • Familiarity with project management tools and software
• • Strong organizational, leadership, and communication skills
• • Possess a positive, team-oriented, and service-based attitude
• • Willingness to learn new workflows and pursue continuous training
• • Growth mindset with the tenacity to always find a way, and comfort navigating overlap between Coordinator and PM responsibilities

Qualifications

Must Haves

• • Experience in project management, specifically within ITAD or related industries
• • Ability to manage multiple projects simultaneously and under pressure, with exceptional attention to detail
• • Working knowledge of international and domestic freight and logistics functions, including how to work with and schedule services and transportation with vendors
• • Ability to obtain, review, and award vendor quotes for shipments and onsite services of varying scope and scale
• • Working knowledge of MS Office applications
• • Familiarity with project management tools and software
• • Strong organizational, leadership, and communication skills
• • Possess a positive, team-oriented, and service-based attitude
• • Willingness to learn new workflows and pursue continuous training
• • Growth mindset with the tenacity to always find a way, and comfort navigating overlap between Coordinator and PM responsibilities