Project Manager

Summary

SpryPoint is a software company modernizing how utilities serve their communities through cloud-native customer service and operations platforms. The Project Manager will lead enterprise SaaS implementations for utility clients, manage project schedules and financials, coordinate cross-functional teams, and serve as a trusted client advisor from kickoff through go-live.

Responsibilities

• Leading enterprise SaaS Implementations using SpryPoint's hybrid delivery methodology
• Building and maintaining realistic project schedules with accurate task assignments, effort tracking, and clear ownership
• Managing project financials end-to-end - budgets, revenue forecasting, effort estimation and variance tracking
• Coordinating with Professional Services and Development teams to balance workloads and define clear timelines
• Owning scope change conversations with clients, evaluating impact against schedules, contingencies and acceptance criteria
• Keeping project documentation detailed, accurate and aligned to SOW requirements
• Communicating confidently with client stakeholders at all levels, including executive leadership
• Navigating resource allocation across a matrix organization with multiple concurrent projects

Skills

• 3+ years of enterprise project management experience
• Strong financial acumen - you're comfortable owning a budget and forecasting effort and revenue
• Familiarity with both waterfall and agile methodologies; hybrid experience is a plus
• Exceptional communication and relationship-building skills - you can influence at every level, from project teams to the C-suite
• A highly organized, detail-oriented approach with strong written and documentation skills
• Comfortable working in a fast-paced environment, managing multiple client-facing projects at once
• Post-secondary degree or diploma, preferably in project management or business administration
• Experience in or strong familiarity with the utilities industry (electric, water, wastewater, gas, sanitation) - *this is required for PM III consideration*
• Periodic travel to client sites across the US and Canada
• Able to travel freely between both countries
• PMP, CAPM, or a comparable designation (active or in progress) is an asset
• Familiarity with management information systems such as CIS, WAMS, MWM, or GIS
• Experience with web-based portfolio or project management tools

Qualifications

Must Haves

• 3+ years of enterprise project management experience
• Strong financial acumen - you're comfortable owning a budget and forecasting effort and revenue
• Familiarity with both waterfall and agile methodologies; hybrid experience is a plus
• Exceptional communication and relationship-building skills - you can influence at every level, from project teams to the C-suite
• A highly organized, detail-oriented approach with strong written and documentation skills
• Comfortable working in a fast-paced environment, managing multiple client-facing projects at once
• Post-secondary degree or diploma, preferably in project management or business administration
• Experience in or strong familiarity with the utilities industry (electric, water, wastewater, gas, sanitation) - *this is required for PM III consideration*
• periodic travel to client sites across the US and Canada
• able to travel freely between both countries

Nice to Haves

• PMP, CAPM, or a comparable designation (active or in progress) is an asset
• Familiarity with management information systems such as CIS, WAMS, MWM, or GIS
• Experience with web-based portfolio or project management tools

Benefits

• Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta
• MacBook + $800 to create your ideal home workspace
• Health, dental, vision, and life insurance from day one
• Generous PTO and unlimited sick days
• RRSP (Canada) and 401k (US) matching programs
• $2,500 annual development fund, tuition assistance, and Book Bounty program
• Annual company events and team offsites that bring us together