Account Coordinator (Remote)

Summary

The Sparkery is a digital consultancy and advertising agency based in the Wasatch mountains of Utah. They are looking for a strong communicator to join their Client Service team as an Account Coordinator, supporting various internal and client projects while gaining knowledge in marketing and project management.

Responsibilities

• Entry-level work in client service and project management with the support of more senior team members
• Take clear and actionable meeting notes and circulate to relevant team members
• Track and follow-up with internal team members on action items
• Assist Project Management with generating project timelines and burn reports
• Support Account Service staff with scheduling client calls and PM with scheduling internal calls
• Work with the Project Management team to support complex projects, managing project management tools, tasks, schedules, project communication and plans
• Support leadership in managing agency website and social media (blog post, social posts)
• Support leadership with organizational and operations support
• Setting a high bar for quality, attention to details and flawless execution
• Be a team player by upholding the agency’s high standards both internally and with clients
• Collaborate with team to streamline internal processes as needed
• Support the New Business team: gather and organize content for Proposals, RFI/RFPs, client research, internal CRM management, etc
• Support agency Partners in completing tasks as needed For example, researching a category of technology tools for clients, identifying agency competitors, developing internal social media marketing plans, etc

Skills

• Excellent interpersonal skills both in person, by phone and over email with high integrity. Comfortable with clients and presents as highly professional
• Strong organizational skills and the ability to work independently, plan workloads, and deliver on commitments
• Love of learning new things, including a demonstrated ability to pick up and understand business and technical subject matters quickly
• Self-starter who is comfortable working in a fast-paced environment
• Innovative, bring new ideas, and provide fresh perspectives on current processes
• Very detail oriented and deeply organized
• Ability to manage multiple work assignments with a variety of internal components and requirements
• Experience with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook)
• Solution-oriented, is able to come up with solutions to uncommon problems
• Bachelor's Degree preferred but not required
• Experience with project management and finance tools
• Experience with HubSpot, Marketo
• Experience with Slack, WordPress, social media, and Asana a plus

Qualifications

Must Haves

• Excellent interpersonal skills both in person, by phone and over email with high integrity. Comfortable with clients and presents as highly professional
• Strong organizational skills and the ability to work independently, plan workloads, and deliver on commitments
• Love of learning new things, including a demonstrated ability to pick up and understand business and technical subject matters quickly
• Self-starter who is comfortable working in a fast-paced environment
• Innovative, bring new ideas, and provide fresh perspectives on current processes
• Very detail oriented and deeply organized
• Ability to manage multiple work assignments with a variety of internal components and requirements
• Experience with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook)
• Solution-oriented, is able to come up with solutions to uncommon problems

Nice to Haves

• Bachelor's Degree preferred but not required
• Experience with project management and finance tools
• Experience with HubSpot, Marketo
• Experience with Slack, WordPress, social media, and Asana a plus

Benefits

• Medical, Dental, Vision, 401k with a match, 529 College Savings, FSA Accounts
• 12 paid holidays (1 floating), bereavement leave, jury duty, and accrued Paid Time Off (PTO) that can be used as sick or vacation.