Epic Application Analyst (S)

Summary

SSM Health is a healthcare organization seeking an Epic Application Analyst to support critical laboratory systems. The role configures, implements, maintains, and troubleshoots Epic applications, analyzes vendor updates, provides technical support, and collaborates with business and IT stakeholders.

Responsibilities

• Builds requirements and translates into configuration and business process changes, using knowledge of standard workflows
• Provides routine maintenance and standard build for Epic applications and systems using existing internal processes, policies and procedures
• Provides technical knowledge analyzing Epic vendor software updates and the impact to the business for Epic applications
• Troubleshoots and resolves basic to moderately complex application issues and provides end-user support for Epic applications
• Codes complex functions including building application tables and reports for Epic applications
• Updates testing scripts to incorporate ongoing system development and implementations
• Acts as a resource for Epic colleagues with less experience. May lead small projects with manageable risk and resource requirements
• Analyzes, prioritizes, and organizes technical requirement specifications, using data, diagrams, and flowcharts to inform decision making
• Solves complex problems, takes a new perspective on existing solutions and exercises judgment based on the analysis of multiple sources of information
• Performs other duties as assigned

Skills

• Bachelor's degree in computer science or related field, or equivalent years of experience and education
• Three years' relevant experience
• Experience in Epic builds
• Epic certified or accredited in one or more modules
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc
• Frequent keyboard use/data entry
• Occasional bending, stooping, kneeling, squatting, twisting and gripping
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs
• Rare climbing

Qualifications

Must Haves

• Bachelor's degree in computer science or related field, or equivalent years of experience and education
• Three years' relevant experience
• Experience in Epic builds
• Epic certified or accredited in one or more modules
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc
• Frequent keyboard use/data entry
• Occasional bending, stooping, kneeling, squatting, twisting and gripping
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs
• Rare climbing

Benefits

• Remote work arrangement