Epic Analyst, Community Connect Professional Billing, FT, Days, - Remote

Summary

Prisma Health is dedicated to transforming healthcare for the communities they serve. The Epic Analyst will provide analysis of workflow, recommend solutions, and implement application solutions to meet department needs, focusing on Epic applications and user support.

Responsibilities

• Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
• Investigates end users’ preferences while making build decisions and analyses business operations as they relate to build decision
• Builds and maintains Epic application content as assigned by department lead/manager
• Stays current with new application functionality and enhancements
• Follows functional specification documents to create content within the Epic application
• Completes thorough unit testing of all build prior to handoff for functional and/or integrated testing
• Documents and reports system issues through internal chain of command; communication with vendor where appropriate
• Populates databases during the initial system build with assistance from Epic
• Collects information regarding potential system enhancements and functionality needs
• Prepares details of specifications as needed
• Analyzes data conversion needs and ensure that data coming across an interface into an Epic application meets the business need
• Develops and documents project team procedures for implementing system changes and other tasks
• Establishes change control processes and procedures for the system
• Participates in training development and delivery to end users
• Works with end users to troubleshoot problems and investigate questions from end users
• Works with report writers to ensure that the application has the necessary reports
• Prioritizes and implement requested changes to the system and analyze new functionality in releases to determine how it should be used
• Maintains regular communication with Epic representatives and work with the Epic representatives and GHS' end user community to ensure the system meets the organization’s needs
• Provides end user support during implementation; able to serve as an application expert to assist in application roll-out
• Applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve system issues to maximize system potential
• Performs other duties as assigned

Skills

• Bachelor's degree in Information services, health administration, business administration, health sciences or related field of study
• Two (2) years of Epic or integrated EMR experience
• Epic Module Certification as required by the position
• Presentation skills
• Communication skills
• Interpersonal skills
• Ability to multi-task
• CPHIMS preferred

Qualifications

Must Haves

• Bachelor's degree in Information services, health administration, business administration, health sciences or related field of study
• Two (2) years of Epic or integrated EMR experience
• Epic Module Certification as required by the position
• Presentation skills
• Communication skills
• Interpersonal skills
• Ability to multi-task

Nice to Haves

• CPHIMS preferred