Key Account Executive, Facility Solutions

Summary

Staples is a business-to-business company that provides customized solutions to help organizations operate more efficiently. As a Key Account Executive – Facility Solutions, you will grow Jan/San, Breakroom, Safety, and Facility Supplies solutions within existing Enterprise accounts, focusing on building relationships and delivering value to customers.

Responsibilities

• Collaborate with Sales Managers to develop and execute strategic growth plans for Facility Supplies within the assigned market
• Serve as the subject matter expert for Jan/San, Breakroom, Safety, and Facility Solutions products, services, and customer value propositions
• Conduct joint sales calls with manufacturer representatives and internal partners to uncover opportunities and accelerate customer adoption
• Prepare and deliver customer presentations, facility assessments, and product demonstrations that connect customer needs to Staples solutions
• Participate in account reviews and customer planning sessions to identify expansion opportunities and deliver additional value to existing customers
• Build relationships with key decision-makers across operations, procurement, facilities, environmental services, and executive leadership teams
• Provide consultative recommendations that help customers improve operational efficiency, cleanliness, safety, and total cost management
• Partner cross-functionally to support customer implementation, issue resolution, and ongoing account growth
• Share market feedback and category expertise to support product assortment decisions, training initiatives, and program development
• Consistently achieve and exceed revenue, gross margin, retention, and penetration goals across the Facility Solutions portfolio

Skills

• Minimum of 4 years of outside sales experience
• Valid driver's license and ability to travel throughout the assigned territory
• Residence within or adjacent to the Minneapolis, Minnesota market to support customer and sales team engagement
• Proven ability to develop, manage, and close complex sales opportunities with a focus on profitable growth
• Consultative selling approach, with the ability to uncover customer needs and recommend value-based solutions
• Strong executive presence and confidence engaging senior-level customer stakeholders and decision-makers
• Exceptional presentation, communication, and relationship-building skills
• High-energy, self-motivated, and competitive mindset with a strong drive to exceed goals
• Ability to thrive in a fast-paced, evolving business environment while balancing multiple priorities
• Strong organizational skills, follow-up discipline, and account management habits
• Collaborative style with the ability to influence across internal teams, external partners, and customer groups
• Strong analytical thinking, negotiation, and problem-solving capabilities
• Proficiency with Microsoft Office, CRM systems, pipeline management, and sales planning tools
• Bachelor's degree in Business, Marketing, Sales, or a related field
• Experience selling Facility Supplies, Jan/San, or related product categories
• Knowledge of facility maintenance, cleaning, sanitation, and workplace safety solutions
• Experience conducting customer assessments, product demonstrations, and sales training programs
• Experience working within large enterprise accounts or key account sales environments
• Familiarity with strategic account planning, procurement processes, and contract-based selling

Qualifications

Must Haves

• Minimum of 4 years of outside sales experience
• Valid driver's license and ability to travel throughout the assigned territory
• Residence within or adjacent to the Minneapolis, Minnesota market to support customer and sales team engagement
• Proven ability to develop, manage, and close complex sales opportunities with a focus on profitable growth
• Consultative selling approach, with the ability to uncover customer needs and recommend value-based solutions
• Strong executive presence and confidence engaging senior-level customer stakeholders and decision-makers
• Exceptional presentation, communication, and relationship-building skills
• High-energy, self-motivated, and competitive mindset with a strong drive to exceed goals
• Ability to thrive in a fast-paced, evolving business environment while balancing multiple priorities
• Strong organizational skills, follow-up discipline, and account management habits
• Collaborative style with the ability to influence across internal teams, external partners, and customer groups
• Strong analytical thinking, negotiation, and problem-solving capabilities
• Proficiency with Microsoft Office, CRM systems, pipeline management, and sales planning tools

Nice to Haves

• Bachelor's degree in Business, Marketing, Sales, or a related field
• Experience selling Facility Supplies, Jan/San, or related product categories
• Knowledge of facility maintenance, cleaning, sanitation, and workplace safety solutions
• Experience conducting customer assessments, product demonstrations, and sales training programs
• Experience working within large enterprise accounts or key account sales environments
• Familiarity with strategic account planning, procurement processes, and contract-based selling

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days)
• Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs
• And more!