Business Operations & Strategy

Summary

Stedi is building a headless healthcare clearinghouse and RCM engine that enables healthcare businesses to exchange mission-critical transactions through modern APIs and EDI processes. The Business Operations & Strategy role partners with Finance, Legal, People, Operations, and GTM to identify operational opportunities and build scalable tools, workflows, integrations, analytics, and documentation. The role also develops AI-enabled processes and improves business systems and data flows across the company.

Responsibilities

• Partner with senior leaders in Finance, Legal, People, Operations, and GTM to bring structure, insight, and velocity to top-priority operational challenges
• Design and build tools, integrations, and automation that turn bespoke work into reusable workflows (e.g., ROI/margin calculators, pricing/packaging helpers, CPQ flows, FP&A dashboards)
• Map and continuously improve data flows and processes across business systems (including ERP, CPQ, CLM, FP&A) throughout the company
• Build and deploy AI-enabled workflows (e.g., contracting support, deal desk triage, data validation) that increase speed and accuracy without compromising security and controls
• Build solution-grade analytics that shape decisions – ranging from scrappy Excel analysis to durable dashboards, data models, and pipelines
• Develop and maintain full-context documentation (e.g., SOPs, data flow diagrams, configs) so changes are auditable, repeatable, and don’t live in someone’s head

Skills

• The ideal candidate has relevant experience in integrations engineering, business operations, strategy, finance, or consulting
• If you bring excellent judgment, the work ethic, and the ability to pick up new subject matter quickly, we want to talk
• 3+ years in integration engineering, consulting, finance, business operations, or similar roles in fast-paced environments
• You've developed strong judgment in at least one of these domains; broader experience is a plus
• You are technical and hands-on. You understand APIs/data models, can work in modern business systems, and can ship spreadsheets, scripts, automations, and lightweight apps – knowing when to pull in engineering
• You are analytical. You're fluent in unit economics, margin mechanics, resource constraints, and you can build models that stand up to scrutiny
• You can ship – spreadsheets, scripts, automations, and lightweight apps – and you know when to pull in engineering vs. handle it yourself
• You think in systems. You design workflows and data models that scale, are observable, and don't break quietly
• You thrive in ambiguity, create structure from chaos, and can independently design scalable processes from scratch
• You have high throughput and a bias to action – low ego, strong follow-through, and you close loops
• You can communicate clearly and confidently with senior leaders both in writing and in conversation
• More senior candidates with broader experience are also encouraged to apply

Qualifications

Must Haves

• The ideal candidate has relevant experience in integrations engineering, business operations, strategy, finance, or consulting
• If you bring excellent judgment, the work ethic, and the ability to pick up new subject matter quickly, we want to talk
• 3+ years in integration engineering, consulting, finance, business operations, or similar roles in fast-paced environments
• You've developed strong judgment in at least one of these domains; broader experience is a plus
• You are technical and hands-on. You understand APIs/data models, can work in modern business systems, and can ship spreadsheets, scripts, automations, and lightweight apps – knowing when to pull in engineering
• You are analytical. You're fluent in unit economics, margin mechanics, resource constraints, and you can build models that stand up to scrutiny
• You can ship – spreadsheets, scripts, automations, and lightweight apps – and you know when to pull in engineering vs. handle it yourself
• You think in systems. You design workflows and data models that scale, are observable, and don't break quietly
• You thrive in ambiguity, create structure from chaos, and can independently design scalable processes from scratch
• You have high throughput and a bias to action – low ego, strong follow-through, and you close loops
• You can communicate clearly and confidently with senior leaders both in writing and in conversation

Nice to Haves

• More senior candidates with broader experience are also encouraged to apply

Benefits

• Remote work in the USA