Epic Orders Analyst [Must have Orders certification] - REMOTE

Summary

STI is seeking an Epic Orders Analyst to ensure that orders management workflows are implemented, maintained, and optimized for patient care across healthcare facilities. The analyst will collaborate with clinical providers and staff to design and support orders functionality within Epic.

Responsibilities

• Provide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support)
• Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality
• Participate in system testing, integrated validation, and change management processes
• Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate
• Support compliance with state, federal, and regulatory standards for orders management (CMS, Joint Commission, NC state policies)
• Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security, etc.) to ensure workflow integration and system interoperability
• Participate in on-call rotation for orders-related support issues

Skills

• Epic Orders certification required
• ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED
• Provide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support)
• Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality
• Participate in system testing, integrated validation, and change management processes
• Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate
• Support compliance with state, federal, and regulatory standards for orders management (CMS, Joint Commission, NC state policies)
• Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security, etc.) to ensure workflow integration and system interoperability
• Participate in on-call rotation for orders-related support issues

Qualifications

Must Haves

• Epic Orders certification required
• ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED
• Provide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support)
• Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality
• Participate in system testing, integrated validation, and change management processes
• Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate
• Support compliance with state, federal, and regulatory standards for orders management (CMS, Joint Commission, NC state policies)
• Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security, etc.) to ensure workflow integration and system interoperability
• Participate in on-call rotation for orders-related support issues

Benefits

• REMOTE
• Position will participate in on-call rotation for after-hours support