Product Manager (APM/PM/Sr PM/Staff PM)

Summary

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. They are seeking a Product Manager to own the product vision and strategy, collaborate with engineering and design, and turn ambiguous problems into actionable solutions.

Responsibilities

• Own the product vision, strategy, and roadmap for your product area, and make the explicit calls on what's in v1 versus what waits
• Talk directly to customers and internal stakeholders to find the real problem underneath the requested feature
• Turn ambiguous — sometimes physical-world — problems into clear concept docs, requirements, and acceptance criteria that engineering can build against
• Partner day-to-day with engineering and design, including AI-accelerated engineering workflows, to ship fast without breaking what's already running in production
• Define the metrics that tie your product to business outcomes — not just feature-shipped counts — and report on them without spin
• Represent your roadmap and tradeoffs to cross-functional and executive stakeholders clearly and concisely
• Get close enough to the operation your product supports — a warehouse floor, a carrier integration, a checkout flow — to know where your logic breaks before a customer tells you

Skills

• 3-10+ years in product management, with a track record of owning a product area end-to-end — from discovery through launch and iteration
• Demonstrated ability to operate in ambiguity: you've built the roadmap, not just executed someone else's
• Strong written and verbal communication — you can translate the same problem for engineers, operators, and executives without losing precision
• Comfort working in a fast-paced, AI-accelerated build environment, with a point of view on where AI genuinely helps product work and where it doesn't
• Analytical rigor: you use data and direct customer research to make prioritization calls, and you can defend a “no” as confidently as a “yes.”
• A genuine curiosity about how physical operations work — you don't need supply chain experience on day one, but you need to want it by day thirty
• Exposure to logistics, supply chain, warehouse, or transportation systems (WMS, TMS, OMS, ERP) — a plus, not a prerequisite
• Experience at a product-led or product-forward organization (consumer or B2B SaaS, marketplace, fintech, etc.) where you learned rigorous product craft
• Experience building 0-to-1 products, or rebuilding/migrating a legacy platform
• Technical fluency strong enough to hold a real conversation with engineering about data models, APIs, or architecture tradeoffs

Qualifications

Must Haves

• 3-10+ years in product management, with a track record of owning a product area end-to-end — from discovery through launch and iteration
• Demonstrated ability to operate in ambiguity: you've built the roadmap, not just executed someone else's
• Strong written and verbal communication — you can translate the same problem for engineers, operators, and executives without losing precision
• Comfort working in a fast-paced, AI-accelerated build environment, with a point of view on where AI genuinely helps product work and where it doesn't
• Analytical rigor: you use data and direct customer research to make prioritization calls, and you can defend a “no” as confidently as a “yes.”
• A genuine curiosity about how physical operations work — you don't need supply chain experience on day one, but you need to want it by day thirty

Nice to Haves

• Exposure to logistics, supply chain, warehouse, or transportation systems (WMS, TMS, OMS, ERP) — a plus, not a prerequisite
• Experience at a product-led or product-forward organization (consumer or B2B SaaS, marketplace, fintech, etc.) where you learned rigorous product craft
• Experience building 0-to-1 products, or rebuilding/migrating a legacy platform
• Technical fluency strong enough to hold a real conversation with engineering about data models, APIs, or architecture tradeoffs