Systems Application Analyst I - Surgery/Anesthesia

Summary

Summa Health is a healthcare organization focused on delivering excellent service to patients and families. The Systems Application Analyst I supports product development for specified service lines by designing, building, testing, coordinating migrations and training, troubleshooting, and optimizing electronic healthcare environments.

Responsibilities

• Designs, builds, tests, migration coordination, training coordination and customer support (including troubleshooting) for the product development that supports Summa Health
• Requires deep dives into the end user workflows of Summa Health
• Additionally, knowledge of various software functionality and maintenance needs are required to maintain the electronic environment of specified service lines
• Performs continued collaboration with Operational leaders to maintain the electronic environment and continued optimization opportunities for Summa Health

Skills

• Bachelor's required or equivalent combination of education and/or experience
• Certification for all relevant applications is required to be obtained within 6 months of hire for all application positions, including Epic
• Two (2) years of experience working with healthcare information systems as an application administrator or operational end user is required
• Excellent customer service skills
• Understanding of service line workflows
• Ability to effectively collaborate with multiple application teams
• Strong presentation skills
• Ability to work well independently
• Excellent organizational skills
• Strong analytical skills

Qualifications

Must Haves

• Bachelor's required or equivalent combination of education and/or experience
• Certification for all relevant applications is required to be obtained within 6 months of hire for all application positions, including Epic
• Two (2) years of experience working with healthcare information systems as an application administrator or operational end user is required
• Excellent customer service skills
• Understanding of service line workflows
• Ability to effectively collaborate with multiple application teams
• Strong presentation skills
• Ability to work well independently
• Excellent organizational skills
• Strong analytical skills

Benefits

• Full-Time / Benefit Eligible
• Remote Opportunity
• Medical
• Dental
• Vision
• Life
• Paid time off
• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Dependent Life Insurance
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retirement Savings Plan
• Flexible Spending Accounts – Healthcare and Dependent Care
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Education Assistance
• Daily Pay