Program Associate

Summary

Sunflower Services is an independent, nonprofit-owned Public Benefit Corporation that provides operational support to nonprofit and social impact organizations. The Program Associate, Success Teams will manage day-to-day operations for a portfolio of fiscally sponsored projects, including contracts, subgrants, payments, financial tracking, compliance, and client coordination. The role also supports process improvement, relationship management, and internal team initiatives.

Responsibilities

• Own operational functions for a portfolio of fiscally sponsored projects, including:
• Contract and subgrant management from initial review to drafting and implementation
• Financial review and reporting, including tracking cash flow and communicating variances to key internal and external stakeholders
• Maintain project data related to a project’s operational needs
• Project manage internally to ensure task completion within Client Service Standards
• Additional tasks to align with project need as assigned
• Ensure legal and procedural compliance and quality control for various project activities, liaising with cross-functional teams including Finance, HR, Compliance, IT, and others as needed
• Communicate with clients and internal teams in a clear and effective manner, collaborating as needed to resolve big-picture and complex needs
• Support the account manager in overall relationship management of the project
• Implement department and organizational policies and procedures as they are introduced
• Routinely apprise and align with internal stakeholders on the status of tasks; sharing processes and other relevant project data to senior team members, as needed
• Support the development of more efficient processes, systems, and technology as assigned
• Contribute to the achievement of team initiatives and internal projects as assigned
• Increase knowledge of philanthropic trends and nonprofit management best practices
• Participate in internal and external trainings related to industry best practices and internal policies and procedures
• Prolonged periods of sitting at a desk and working on a computer

Skills

• This role will require some experience in nonprofit operations and relationship management
• 2 – 4 years of relevant work experience in administrative role, customer-facing role, or internship/fellowship experience required
• An advanced or graduate degree in relevant fields of study may be considered in lieu of required work experience
• Experience in requesting, reviewing, or drafting contracts or subgrants
• Experience with Microsoft Office Suite and CRM database management
• Experience with budgeting, forecasting, and/or reviewing nonprofit financial statements
• An appreciation for efficient processes and a desire to improve them
• Interest in contributing to team and project-level learning
• High attention to detail and process oriented
• Excellent time management skills
• Strong written and verbal communication skills
• Ability to prioritize effectively and manage towards multiple deadlines simultaneously
• Ability to read and explain basic nonprofit financial statements
• Ability to use available resources and feedback to continually pivot, adapt, and grow
• Ability to work inclusively and collaboratively with diverse teams and audiences
• Effective collaboration skills and team player
• Familiarity and/or experience working within a fiscal sponsorship structure is a plus

Qualifications

Must Haves

• This role will require some experience in nonprofit operations and relationship management
• 2 – 4 years of relevant work experience in administrative role, customer-facing role, or internship/fellowship experience required
• An advanced or graduate degree in relevant fields of study may be considered in lieu of required work experience
• Experience in requesting, reviewing, or drafting contracts or subgrants
• Experience with Microsoft Office Suite and CRM database management
• Experience with budgeting, forecasting, and/or reviewing nonprofit financial statements
• An appreciation for efficient processes and a desire to improve them
• Interest in contributing to team and project-level learning
• High attention to detail and process oriented
• Excellent time management skills
• Strong written and verbal communication skills
• Ability to prioritize effectively and manage towards multiple deadlines simultaneously
• Ability to read and explain basic nonprofit financial statements
• Ability to use available resources and feedback to continually pivot, adapt, and grow
• Ability to work inclusively and collaboratively with diverse teams and audiences
• Effective collaboration skills and team player

Nice to Haves

• Familiarity and/or experience working within a fiscal sponsorship structure is a plus

Benefits

• Eligible for an annual bonus at 3% of the annual salary.
• Medical, dental, and vision insurance, plus a flexible spending account and health savings account.
• 401k with a company match.
• Commuter benefits.
• 16 days of vacation time, 10 days of personal time, 20 hours of volunteer time, 11 company holidays, and 4 optional holidays.
• Parental leave.
• UrbanSitter membership.
• Employee Resource Groups.
• Fitness and telecommunications reimbursements.
• Options for education reimbursement and professional development.
• Disability, life insurance, and additional voluntary insurances.
• Access to Teladoc and Health Advocate.
• Hybrid schedule based in the Washington, DC, or Durham, NC offices, or fully remote from Illinois, Maryland, New Jersey, New York, North Carolina, or Virginia.