Surge AI
Posted 5 days agoVerified live 2d ago
Program Manager
Brief overview
Remote
UndergradOr in progress
2+ yrsMinimum
Program managementData-driven insights
About the company
Surge AIsurgehq.ai
Surge AI is the world's most powerful data labeling platform for NLP.
Job description
Summary
Surge AI is on a mission to raise AGI with the richness of human intelligence. As a Program Manager, you will lead initiatives that impact products and customers, collaborating closely with engineering and operations teams to drive coordination and ensure project deliverables are met efficiently.
Responsibilities
- Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features
- Gather and leverage data-driven insights to improve customer models and our ability to consistently enhance their performance
- Contribute to cross-functional coordination and planning for complex projects
- Collaborate with colleagues across the company to define, scope, and sequence major programs to scale our business
- Provide clear and transparent updates to stakeholders
Skills
- 2+ years of experience in program management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects
- Exceptional interpersonal and communication skills, enabling you to influence without authority and build cross-organizational support
- High threshold for navigating ambiguity and ability to balance strategic priorities with rapid, high-quality execution
- Thrive in fast-paced, scaling environments with the ability to bring order to chaos
- Deep interest in AI systems (direct AI/ML experience valued but not required)
Qualifications
Must Haves
- 2+ years of experience in program management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects
- Exceptional interpersonal and communication skills, enabling you to influence without authority and build cross-organizational support
- High threshold for navigating ambiguity and ability to balance strategic priorities with rapid, high-quality execution
- Thrive in fast-paced, scaling environments with the ability to bring order to chaos
- Deep interest in AI systems (direct AI/ML experience valued but not required)
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