Summary
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. The Operations Analyst supports operational functions across various products, including procedure management, performance metrics, audits, reporting, partner agreements, onboarding, and agency appointment validation. The role also leads complex projects and collaborates with internal partners, including Law, Compliance, and IT.
Responsibilities
- Involvement in division-based projects
- System maintenance and testing as needed
- Audits and Quality Reviews
- Reporting
- Focus Area - Partner Sales Agreements, partner onboarding, agent advisories, contract amendments, research, and redlining contractual agreements
- Partner Hierarchy changes
- Agency Appointment Validation for states (Renewals) & Mass agent appointments
- Collaborate with Law and Compliance to construct contractual agreements, raise producer exception requests and/or issues, and regulatory changes
Skills
- • College degree or equivalent work experience
- • 2-6 years of cumulative, relevant experience
- • Experienced professional with considerable and extensive skills knowledge for the role
- • Timely responses and a sense of urgency
- • Possesses analytic, technical, and problem-solving skills and abilities
- • Uses best practices and knowledge of internal or external business issues to improve products or services
- • Able to work independently
- • High school diploma required
- Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company
Qualifications
Must Haves
- • College degree or equivalent work experience
- • 2-6 years of cumulative, relevant experience
- • Experienced professional with considerable and extensive skills knowledge for the role
- • Timely responses and a sense of urgency
- • Possesses analytic, technical, and problem-solving skills and abilities
- • Uses best practices and knowledge of internal or external business issues to improve products or services
- • Able to work independently
- • High school diploma required
- Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company
Benefits
- Flexible full-time or hybrid telecommuting arrangements
- 401(k) plan with immediate vesting and company matching up to 6%
- Paid time away, including vacation and sick time, flex days, and ten paid holidays
- Company matching to double your impact when you give back to your community
- Eligibility for annual bonus programs