Premium Operations Coordinator

Summary

Symetra is a financial services company focused on helping people achieve financial goals and access financial freedom. The Premium Operations Coordinator reviews and processes incoming funds, reconciles daily transactions, resolves discrepancies, maintains accurate records, and provides operational support across multiple work types.

Responsibilities

• Review paper and electronic funds for negotiability
• Allocate remittance back up to accurately create entries into the appropriate systems
• Reconcile daily transactions and resolve discrepancies
• Contribute to the maintenance of accurate records
• Assist with administrative assignments and projects as business needs change
• Provide backup support across multiple operations tasks
• Adhere to service level agreements

Skills

• * Passionate about precision, with a strong dedication to financial accuracy
• * Comfortable working with numbers, payments, and detailed account information
• * Quick to spot discrepancies and persistent in finding the cause
• * Organized across multiple assignments, systems, and service level agreements
• * Accountable for balancing daily work and issue resolution follow-up
• * Diligent when shifting priorities or providing backup support
• * Confident working independently with the ability to ask for support when needed
• * Effective at communicating and collaborating with team members and internal business partners
• Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company
• * **Minimum Internet Speed**:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• * **Internet Type**: Fiber, Cable (e.g., Comcast/Xfinity, Spectrum), or DSL
• * **NOT Permissible**: Satellite (e.g., Starlink), cellular/mobile internet (including hotspots and home wireless services such as Verizon 5G Home, T-Mobile 5G Home Internet, and AT&T Internet Air), any other wireless technology, or wired dial-up
• **You must meet the requirement to apply.**

Qualifications

Must Haves

• * Passionate about precision, with a strong dedication to financial accuracy
• * Comfortable working with numbers, payments, and detailed account information
• * Quick to spot discrepancies and persistent in finding the cause
• * Organized across multiple assignments, systems, and service level agreements
• * Accountable for balancing daily work and issue resolution follow-up
• * Diligent when shifting priorities or providing backup support
• * Confident working independently with the ability to ask for support when needed
• * Effective at communicating and collaborating with team members and internal business partners
• Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company
• * **Minimum Internet Speed**:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• * **Internet Type**: Fiber, Cable (e.g., Comcast/Xfinity, Spectrum), or DSL
• * **NOT Permissible**: Satellite (e.g., Starlink), cellular/mobile internet (including hotspots and home wireless services such as Verizon 5G Home, T-Mobile 5G Home Internet, and AT&T Internet Air), any other wireless technology, or wired dial-up
• **You must meet the requirement to apply.**

Benefits

• Flexible full-time or hybrid telecommuting arrangements
• 401(k) plan with immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Company matching to double employees' charitable contributions